Loss Mitigation Processor

The Loss Mitigation Processor is responsible for monitoring the servicing of loan modifications from trial plan initiation through final modification conversion. This includes tracking trial plan payments, ensuring timely and accurate reporting to investors and agencies, and calculating final modification terms. The role requires a high level of attention to detail, as accuracy is critical when finalizing loan modification terms and preparing accounts for quality assurance review. This position operates in a fast-paced environment and requires strong communication and collaboration skills to build effective working relationships within the loss mitigation team and across departments.

Responsibilities

• Monitor trial plan performance and ensure timely and accurate reporting of payments to investors and agencies.
• Track the progress of trial plans and ensure borrowers are meeting plan requirements.
• Work closely with the Escrow department to ensure escrow analyses accuracy of final modification terms.
• Calculate final loan modification terms in accordance with investor, agency, and regulatory guidelines.
• Validate accuracy of data prior to submission to the quality assurance team.
• Monitor title reports and ensure resolution of title issues related to the finalization of loan modifications.
• Collaborate with internal departments including underwriting, quality assurance, and servicing to ensure smooth processing.
• Maintain documentation and system updates in accordance with internal policies and investor/agency requirements.
• Assist in identifying and resolving discrepancies or issues that may delay the finalization of a loan modification.
  
  

Qualifications

• Required
• Highschool diploma or equivalent
• Exceptional organizational skills and attention to detail.
• Ability to work independently and manage time effectively in a high-volume environment.
• Demonstrated ability to manage escalations and drive resolutions independently.
• Preferred
• 1-2 years of loss mitigation experience
• Familiarity with investor/agency guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA, USDA
  

Physical Demands & Working Conditions

Duties

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
  
  

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC
• Coppell, TX
  
  

Employee Status

• Exempt
  
  

Travel

• None