Identity and Access Management (IAM) Administrator

As an Identity and Access Management (IAM) Administrator, you would become a subject matter expert on RoundPoint’s internal software systems and the end user access requirements to support and enable the work of RoundPoint’s employees. It is an exciting time to join the Identity and Access Management team as we are engaged in several projects to modernize, streamline, and automate the work we do to provide better support for our end users and improve our IAM team workflows.

This role is not part of the Security Operations Center for RoundPoint in regard to Security Information & Event Management monitoring/analysis. You will not be expected to be on call for urgent incidents for Information Security; IAM functions as a partner for Security Operations and Compliance as well as other internal stakeholders in providing evidence, implementing solutions to address audit findings, and preventative measures against identity/access-related incidents.

The IAM Administrator is directly supervised by the IAM Manager. This role functions as part of the Information Security team that reports to the Chief Information Security Officer (CISO).

Responsibilities

• Identity and access management work for RoundPoint employees and external users.
• Administration of user identities and access in a variety of systems, primarily Microsoft.
• Customer service and collaboration with end users is a high priority for the IAM team.
• Provisioning and deprovisioning accounts and access for new hire onboarding, transfer or promotion, and offboarding/terminations.
• Documentation of processes for team and knowledge base/end user reference materials.
• Generate reports, conduct access audits, and provide evidence for audits as assigned.
• Process improvement mindset and recommendations to IAM Manager for streamlining work.
• Provide support to “clean up” systems managed by the IAM team as needed.
• Other relevant duties as assigned.
  
  

Qualifications

Required:

• High school diploma or equivalent
• 2 years of experience working in a similar role managing end user requests and sensitive data like IT support/service desk, compliance specialist, data or business analyst, etc.
• Strong understanding of major identity and access lifecycle processes: New Hire Onboarding, Transfer or Promotion, and Offboarding/Termination.
• Experience with Information Security Operations Center (ISOC/SOC) compliance and audits.
• Passion for providing excellent end user support and strong communication.
• Independent prioritization of tickets and project/audit work based on deadlines and SLAs.
• Self-motivated to accomplish work independently and collaboratively with the team.
  
  

Preferred

• Bachelor’s degree in a related field or additional work experience equivalent (2-4 years depending on relevance), in addition to the 2 years required experience.
• Intermediate system administrator skills in Active Directory, Entra ID (Azure AD), Microsoft 365.
• Understanding of identity concepts like role-based access control, group-based permissions.
• Familiar with IT or operations service management (ITSM) ticketing systems and ticket approval workflows, ideally Jira Service Management.
• Ability to work extended or flexible hours to accommodate for high volume of requests related to onboarding/offboarding if needed, supervisor will provide prior notice of this need.
  
  

All full-time employees of Two Harbors and its subsidiary companies are eligible for our benefits which include:

• Medical / Dental / Vision Insurance
• Life / Disability Insurance
• 401(k) with company matching
• Generous Vacation / Paid Time Off (accrual based)
• Targeted Compensation: $56,000 - $70,000
  
  

Physical Demands & Working Conditions

Duties

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
  
  

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC
• St. Louis Park, MN
  
  

Employee Status

• Regular
  
  

Travel

• No
  
  

Telecommuter Position

• No