What are the responsibilities and job description for the Store Manager position at Roundabout Couture?
Job Overview:
Resale Resale by Roundabout Couture, one of the country's best resale and consignment stores, is looking for a Store Manager for our Stamford location. Work with the world's most prestigious designer brands, brought to the customer at amazing prices and contribute to sustainable fashion! Experience in women's Designer clothing/accessories preferred. This is a great opportunity for the right individual for continued growth within the company's 3 stores and distribution center.
Responsibilities include:
- Showcasing Resale Resale's unique concept to new customers and consignors.
- Providing amazing and authentic Customer Service.
- Selling products with enthusiasm and conviction in order to achieve sales goals.
- Merchandising products and accessories on an as needed basis; maintaining In-Store Displays.
Requirements:
- Love and knowledge of Fashion and Fashion trends.
- 2 years of retail management experience, preferably in designer or contemporary clothing
- Strong organizational and time management skills.
- Excellent leadership and communication skills.
- Ability to work a flexible schedule, including evenings and weekends.
Roundabout was established in 1989 with the goal of being the best consignment and resale store in the country, Roundabout is now the leading purveyor of luxury resale and discount couture. We not only offer an amazing selection of pre-owned designer goods from America's best closets, but through our direct relationships with boutiques, showrooms and designers we are able to sell current and past season "new" items for up to 70% off original retail. From avant garde Alaia to classic Chanel, Roundabout continues to stock the finest labels in fashion at incredible prices.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Application Question(s):
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
- You want to increase repeat visits to your retail store. The store already has steady foot traffic.
What would you do?
A. Start a loyalty program to reward customers based on how often they come in and how much they spend
B. Spend more on advertising to build brand awareness and attract new customers
C. Cut prices to increase foot traffic and sales
D. Gather customer feedback via online surveys and in-store feedback kiosks to improve customer satisfaction
E. Nothing; steady foot traffic suggests your current retention strategies are working
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Stamford, CT 06903 (Required)
Ability to Relocate:
- Stamford, CT 06903: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000