What are the responsibilities and job description for the Rental Equipment Associate position at Round Bottom Rental?
Rental Equipment Associate
Round Bottom Rental (RBR)
Full-Time Position
Position Summary
Round Bottom Rental is looking for a dependable, motivated Rental Equipment Associate to assist with day-to-day rental operations, customer service, equipment preparation, and basic equipment maintenance.
This position is a mix of rental counter work, computer work, and hands-on shop work. The ideal candidate is comfortable working with customers, learning rental software, operating equipment, and helping wherever needed to keep the rental operation running smoothly.
This is a good opportunity for someone who enjoys equipment and wants to learn multiple sides of the equipment rental business.
Primary ResponsibilitiesRental Counter & Customer Service
- Assist customers with equipment rentals and returns.
- Enter and update rental orders in Renterra.
- Answer phones and assist customers with equipment questions.
- Help customers determine the correct equipment or attachment for their job.
- Check equipment in and out accurately.
- Collect and verify customer and rental information.
- Communicate professionally with contractors, homeowners, and other customers.
Rental Operations
- Help prepare rental orders for customer pickup and delivery.
- Make sure the correct equipment, attachments, buckets, hoses, trailers, and accessories are included with each order.
- Assist with scheduling and organizing upcoming rentals.
- Help keep track of equipment availability and rental status.
- Coordinate with other employees regarding deliveries, pickups, and equipment readiness.
- Learn RBR's rental inventory and become familiar with the operation of each machine.
Equipment & Shop Support
- Inspect equipment when it returns from rental.
- Check equipment for damage or maintenance issues.
- Grease, fuel, clean, and prepare equipment when needed.
- Perform basic repairs and maintenance.
- Assist mechanics with repairs when needed.
- Help diagnose basic equipment problems.
- Install or change attachments and buckets.
- Keep the shop, yard, and rental equipment organized.
Parts & Warranty Support
- Assist with looking up and ordering equipment parts.
- Help track parts needed for repairs.
- Assist with warranty claims and documentation.
- Learn manufacturer warranty procedures.
- Work closely with management and other employees to make sure repairs are completed and documented.
Equipment You May Work Around
Our rental fleet includes equipment such as:
- Mini excavators
- Skid steers and compact track loaders
- Mini skid steers
- Dump trailers
- Equipment trailers
- Trenchers
- Stump grinders
- Compaction equipment
- Mowers
- Concrete and construction equipment
- Various attachments and small equipment
Previous equipment experience is helpful but not required if you are willing to learn.
Qualifications
Required:
- Dependable and on time.
- Valid driver's license.
- Comfortable using computers.
- Willing to learn rental software and equipment.
- Able to communicate well with customers and coworkers.
- Able to work independently once trained.
- Willing to perform both customer-service and hands-on shop duties.
- Strong attention to detail.
- Able to stay productive without constant supervision.
Preferred:
- Equipment rental experience.
- Construction or landscaping experience.
- Mechanical knowledge.
- Experience operating compact equipment.
- Customer service experience.
- Parts or equipment dealership experience.
- Familiarity with rental management software.
What We're Looking For
We are looking for someone who is versatile. This is not a position where you will perform the same task all day.
One minute you may be entering a rental order, the next you may be helping a customer load an attachment, checking in a returned machine, looking up a part, or helping prepare equipment for the next rental.
The right person will:
- Take initiative and look for what needs to be done.
- Pay attention to details.
- Be willing to learn.
- Be comfortable talking with customers.
- Have an interest in construction and rental equipment.
- Work well as part of a small team.
- Take responsibility for completing assigned work.
- Help wherever needed to keep RBR operating efficiently.
Schedule
Full-Time
Schedule and hours will be discussed during the interview.
Compensation
Pay is based on experience, equipment knowledge, mechanical ability, and customer-service experience.
Opportunity for Growth
This position has room to grow as the employee learns RBR's equipment, customers, rental software, parts, warranty processes, and daily operations.
A strong employee could eventually take on additional responsibility in areas such as rental counter operations, equipment coordination, parts, warranty claims, or rental management.
Round Bottom Rental
We are looking for someone who wants to learn the equipment rental business, become a valuable part of a small team, and take on more responsibility as they gain experience.
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $22