What are the responsibilities and job description for the Santas Winter World Food Staff position at Rought?
Job Overview
Join our festive team as a Santas Winter World Food Staff member and be a vital part of creating magical holiday experiences! In this lively role, you will serve delicious food and beverages, assist guests with their orders, and ensure a safe, welcoming environment for visitors of all ages. Your enthusiasm and customer service skills will help bring joy to guests while maintaining high standards of safety and cleanliness. This paid position offers an exciting opportunity to work outdoors in a vibrant winter setting, contributing to a memorable holiday event that delights families and friends alike.
Duties
- Prepare, serve, and package food and beverages efficiently at various food stations within the winter event venue
- Process cash transactions accurately using POS (Point of Sale) systems and handle cash safely
- Provide exceptional guest services by answering questions, guiding visitors, and ensuring a positive experience
- Maintain cleanliness and safety protocols in food prep areas, dining spaces, and outdoor work zones
- Assist with manual handling tasks such as heavy lifting of supplies, equipment setup, and cleanup
- Support conflict management by calmly resolving guest concerns or disputes with professionalism
- Follow all safety procedures including first aid and CPR protocols in case of emergencies involving guests or staff
Qualifications
- Previous experience in food service, retail sales, or hospitality is preferred
- Knowledge of event management or experience working at an event venue is advantageous
- Strong customer service skills with the ability to communicate clearly and confidently in public speaking situations
- Ability to work outdoors in varying weather conditions for extended periods
- Experience working with children or in theater environments is a plus for engaging with young visitors
- Familiarity with POS systems, cash handling, and basic math for processing transactions accurately
- Certified in first aid and CPR; lifeguard or lifeguard experience is beneficial but not required
- Ability to perform manual handling tasks including heavy lifting safely and efficiently
Join us this holiday season to spread cheer while ensuring our guests enjoy a safe, fun-filled experience! Your energy, dedication, and attention to detail will help make this winter wonderland unforgettable for everyone.
Pay: $22.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $22