What are the responsibilities and job description for the Administrative Assistant - Full Time position at Rough Rider Center?
Job Title: Administrative Assistant
Department: Rough Rider Center
Position: Full time
Status: Non-exempt
Hourly: $20/ hour
Adjustments are determined annually by the Managing Director
Supervisor: Event/ Operations Manager
General Purpose
Attend to visitors and assist with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
Main Job Tasks and Responsibilities
- Sign up guests for activities and programs.
- Use Rectrac software for data entry and customer service. Enter personal information and monitor guests’ accounts.
- Will work nights and weekends.
- Answer telephone, screen and direct calls, take and relay messages, provide information to callers.
- Greet persons entering facility, direct persons to correct destination.
- Assist with queries from the public and customers.
- Ensure knowledge of staff movements in and out of organization.
- Monitor visitor access and maintain security awareness.
- Provide general administrative and clerical support.
- Monitor and control inventory relevant to reception area.
- Tidy and maintain the reception area.
- Other duties as assigned.
The following statements are intended to describe the general nature and level of work to be performed by the individual within this classification. They are not to be considered an exhaustive or all-inclusive listing of the position’s duties and tasks, as they may change or be adjusted, as situations require
Education and Experience
- High school diploma or equivalent required.
- Knowledge of administrative and clerical procedures preferred.
- Knowledge of computers and relevant software application helpful.
- Knowledge of customer service principles and practices a must.
- Ability to work a phone system.
Key Competencies
- Verbal and written communication skills.
- Keyboard skills.
- Professional personal presentation.
- Information management.
- Organizing and planning.
- Attention to detail.
- Initiative.
- Reliability.
- Stress tolerance.
Working Conditions
· Work is typically performed indoors, sitting behind a desk in an office chair or walking.
· Work may include standing, stooping, bending or crouching, sometimes lifting up 20 pounds.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20