What are the responsibilities and job description for the Outside Sales Rep - Plumbing position at Roto-Rooter Plumbing & Drain?
Roto-Rooter is a trusted leader in plumbing and drain services, with nearly 90 years of experience. Founded in 1935, we’ve grown into the largest provider of plumbing repair, drain cleaning, and excavation and water mitigation services in North America. Our reputation is built on providing prompt, reliable, and expert service to homeowners and businesses. At Roto-Rooter, we believe in empowering our employees to succeed through training, a supportive work environment, and a commitment to customer satisfaction.
Job Description:
Roto-Rooter is seeking a motivated and driven Plumbing Sales Representative to join our team. In this role, you will play a key part in generating sales opportunities for plumbing services. You will be responsible for developing customer relationships, diagnosing customer needs, and providing expert consultation to guide them through the plumbing service process.
Roto-Rooter is seeking a motivated and driven Plumbing Sales Representative to join our team. In this role, you will play a key part in generating sales opportunities for plumbing services. You will be responsible for developing customer relationships, diagnosing customer needs, and providing expert consultation to guide them through the plumbing service process.
Key Responsibilities:
- Conduct in-home consultations and assessments to determine the best plumbing solutions for customers
- Present plumbing options and offer tailored solutions to meet customers' needs
- Close sales effectively by building trust, communicating clearly, and addressing customer concerns
- Coordinate with the excavation team to ensure seamless service delivery and customer satisfaction
- Provide exceptional customer service throughout the sales and project lifecycle
- Maintain accurate records of sales activities, follow-ups, and customer interactions in the CRM system
Benefits:
- Competitive base salary plus uncapped commission
- Full benefits package (medical, dental, vision, 401k, etc.)
- Paid time off and holiday pay
- Ongoing training and development opportunities
If you are a results-oriented sales professional with a passion for providing exceptional customer service, we encourage you to apply and join the Roto-Rooter family.
- Proven experience in outside sales, preferably in a service-related industry (plumbing, construction, home improvement, etc.)
- Strong communication and presentation skills
- Ability to diagnose issues and propose the best technical solutions for customers
- Ability to work independently, with a focus on achieving sales goals
- Valid driver's license and a clean driving record
Preferred Qualifications:- Knowledge of plumbing or excavation services is a plus but not required; we offer extensive training
- Ability to build and maintain long-term customer relationships
EEO Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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