Assistant Store Manager - Valley Fair

Assistant Store Manager Santa Clara, CA - Valley FairAt Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.About the Team: Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team.We’re looking for an Assistant Store Manager who is proactive, a quick learner, and looking to make a direct impact on how we run our stores. If you’re used to a high-volume retail environment and looking for a leadership role, this might be the role for you!What you’ll do: Effectively communicate Rothy’s brand story, values, and mission to customers and store associatesShare expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoesAssist with hiring, developing, and motivating the in-store team to deliver excellent in-store customer experience Onboard and train in-store staff alongside the Store Manager and KeyholdersMaster our internal systems to process orders effectivelyEstablish and maintain positive business partner relationships and act as liaison for effective communicationSupport Store Manager in larger initiatives or operational changesServe as the main touchpoint for our keyholders to ensure that our operational processes are understood by our in-store staff Collaborate with our Retail Ops Team and assist in training the team on SOPs, store guidelines, and expectations You are: Comfortable in a fast-paced, ever-changing environment  An excellent communicator that is able to report out information in a clear and concise wayYou are a careful listener that thinks on their feet, and can provide great solutions for any customer-oriented issuesAble to learn quickly, think critically, and take productive action without being requested to do soAble to evaluate and solve problems effectively, solution oriented, results drivenProficient with operations related technologies such as Shopify, Google Suite & Microsoft Office productsA high degree of flexibility and willingness to take on a variety of large and small projects18 years of age or olderYou have:You have 2-4 years of experience in a leadership role in retail, hospitality, or a customer-oriented industry You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible You lead with kindness and love working in a team environment Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidaysAbility to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 poundsOur benefits:Medical, dental and vision insurance4 weeks of paid time off plus paid holidays and paid wellbeing leaveLife insurance (for you and your family)Flexible Spending Accounts Wellness Benefits 401(k) with employer matchCommuter benefits Employee Discount ProgramRetail Bonus Incentive Plan Pay Range$25.00 - $30.00 per hourBase pay is one part of the total rewards package that is provided to compensate and recognize employees for their work.  This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.Please see our Privacy Policy here

Salary : $25 - $30