What are the responsibilities and job description for the Salesforce Product Owner, Member and Participant Growth position at Rotary International?
Job Title: Salesforce Product Owner, Member & Participant Growth
Area: Member & Participant Experience
Reports to: Product Manager, Member & Participant Growth
Classification: Exempt
Location: Evanston, IL
This position is designated as Hybrid - Fully Flexible and expected to work from our World Headquarters office once per month to several times a week. The specific days in the office are determined by managers based on business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.
Organization Overview
Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.
Rotary’s Commitment to Belonging
At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.
Position Overview
The Salesforce Product Owner will be primarily responsible for managing the lifecycle of a portfolio of capabilities led by our Salesforce Product Manager. This role works closely with Key Stakeholders, and Product Managers to understand the organizational goals and priorities driving roadmaps. We are looking for a forward thinker able to see the bigger picture of the integrated system (Marketing Cloud, CRM, Experience Cloud, Non-Profit Cloud and Data Integration). In this role you’ll tackle the challenge of juggling multiple solution capabilities and mastering the technical complexities of Rotary’s products. Your work will have a profound impact, driving participant-focused solutions, leading market innovations, and enhancing product quality.
The Salesforce Product Owner reports to a Product Manager aligned to a portfolio of solution capabilities.
You Will Have
Product Ownership & Backlog Management
$109,350 - $121,500
Why Work For Rotary?
Area: Member & Participant Experience
Reports to: Product Manager, Member & Participant Growth
Classification: Exempt
Location: Evanston, IL
This position is designated as Hybrid - Fully Flexible and expected to work from our World Headquarters office once per month to several times a week. The specific days in the office are determined by managers based on business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.
Organization Overview
Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.
Rotary’s Commitment to Belonging
At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.
Position Overview
The Salesforce Product Owner will be primarily responsible for managing the lifecycle of a portfolio of capabilities led by our Salesforce Product Manager. This role works closely with Key Stakeholders, and Product Managers to understand the organizational goals and priorities driving roadmaps. We are looking for a forward thinker able to see the bigger picture of the integrated system (Marketing Cloud, CRM, Experience Cloud, Non-Profit Cloud and Data Integration). In this role you’ll tackle the challenge of juggling multiple solution capabilities and mastering the technical complexities of Rotary’s products. Your work will have a profound impact, driving participant-focused solutions, leading market innovations, and enhancing product quality.
The Salesforce Product Owner reports to a Product Manager aligned to a portfolio of solution capabilities.
You Will Have
- Bachelor’s degree in engineering, Computer Science, Management Information System or equivalent experience required.
- Proficiency in Salesforce platform, including Marketing Cloud and Experience Cloud.
- Knowledge of Agile Values, Principles, and mindset with at least 3-5 years’ experience acting in a Salesforce Business Analyst role, or a similar role.
- Salesforce certifications (e.g., Sales Cloud, Nonprofit Cloud, Marketing Cloud, Experience Cloud) preferred.
- Experience with Salesforce integrations and third-party applications.
- Strong technical acumen and system thinking.
- Proficiency using Confluence, SharePoint, and JIRA.
- A consumer-centric focus with experience managing user experience components.
- An ability to articulate and clearly communicate and document complex problems and solutions simply and logically.
- Demonstrated track record in effective requirement elicitation and analysis.
- Excellent critical thinking and communication skills.
- Self-motivation is crucial.
- Familiarity with Salesforce Einstein Analytics.
- Certified in Scaled Agile - SAFe® Product Owner (PO/PM) a plus.
- Excellent verbal and written communication skills.
- Bringing a strong understanding of Salesforce best practices and functionality to Rotary
- Team oriented with proven ability to build consensus across groups with different priorities and lead diverse cross-functional teams.
- Tackling problems with creativity and a positive attitude.
- Analytical and decision-making skills.
- Managing more than one product.
- Being flexible and adaptable to change.
Product Ownership & Backlog Management
- Owning the product backlog and priority of backlog items; ensure it is transparent, visible, and understood.
- Creating and communicating backlog items (i.e., writing user stories).
- Accepting user stories.
- Prioritizing and sequencing stories to maximize business value while maintaining a sustainable pace.
- Managing the product roadmap of solution capabilities.
- Closely collaborating with your Product Manager and/or Business Stakeholder to gain product understanding and prioritize backlog items efficiently.
- Processing and analyzing product feedback from stakeholders.
- Conducting demos for all required stakeholders.
- Running UAT.
- Collaborating with IT back-end teams and shared services to assist decision-making and sequencing of critical technology enablers.
- Ensuring ongoing collaboration with other product development teams to align work and proactively manage cross-team dependencies.
- Monitoring, triaging, and investigating production issues.
- Analyzing functional and non-functional product requirements, dependencies, and constraints and decomposing them into tasks for the development team.
- Working with the Salesforce System Administrator to coordinate upgrades or data integration changes requiring Rotary support.
- Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
- Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
- Accountability: Have a clear sense of ownership and take personal responsibility for actions.
- Adaptability: Respond to changes willingly and recognize when to adjust based on the situation.
$109,350 - $121,500
Why Work For Rotary?
- Generous medical, dental, and vision benefits package
- Progressive 401k matching contributions
- Above market and generous paid time off package
- Tuition reimbursement
- Professional development opportunities
- On-site cafeteria and coffee bar with special pricing for Rotary employees
- Flextime-several different work schedules to choose from
- Close to CTA, Metra, a variety of stores, and many food options
- Rotary does not provide VISA sponsorship or relocation assistance
Salary : $109,350 - $121,500