What are the responsibilities and job description for the Residential Property Manager position at Roster Staffing Services?
Residential Property Manager
Roster Staffing Services is recruiting on behalf of one of our customers for an experienced Residential Property Manager located on Oʻahu. This is a direct-hire opportunity with the hiring company and is not an internal position with Roster Staffing Services.
The Residential Property Manager will oversee the daily operations and performance of a residential property portfolio. This position is ideal for someone who is organized, responsive, knowledgeable about Hawaii rental regulations, and comfortable balancing owner expectations with tenant needs.
Salary:
Starting Salary at $51,000 - $70,000
Location: On-site
Honolulu, HI 96819
What You’ll Do
- Manage the daily operations of a residential property portfolio, focusing on excellent service, accurate documentation, property performance, and owner satisfaction.
- Monitor occupancy, leasing activity, renewals, vacancies, rental income, expenses, and budget performance.
- Coordinate tenant applications, applicant screening, lease renewals, move-ins, move-outs, and unit walkthroughs.
- Show vacant units and oversee property marketing and leasing activity.
- Document unit conditions and coordinate inspections, preventive maintenance, repairs, and vendor appointments.
- Work closely with maintenance and property management team members to ensure projects and service requests are completed promptly.
- Review vendor proposals, estimates, and scopes of work and provide recommendations to owners when approval is required.
- Monitor delinquent accounts and follow up through phone calls, written notices, payment arrangements, and escalation when necessary.
- Review invoices and prepare operational updates, financial reports, correspondence, and property budgets.
- Respond promptly and professionally to questions and concerns from owners, tenants, vendors, insurance agents, accounting staff, and internal team members.
- Travel between properties to conduct inspections, site visits, vendor meetings, and maintenance follow-ups.
- Assist with urgent property and maintenance matters, including occasional after-hours emergencies.
What We’re Looking For
- Must have: 2 years of residential property management experience managing day-to-day portfolio operations.
- Must have: An active Hawaii Real Estate License in good standing.
- Must have: Currently located on Oʻahu and able to commute to properties throughout the Honolulu area.
- Must have: A valid driver’s license and current vehicle documentation for business-related travel.
- Strong knowledge of the Hawaii Residential Landlord-Tenant Code and applicable Fair Housing laws.
- Previous experience in residential property management, portfolio management, leasing, owner relations, tenant communication, and maintenance coordination.
- Experience managing a residential portfolio of approximately 100 or more units is preferred. Candidates with smaller portfolios may also be considered if they can demonstrate comparable end-to-end operational responsibility across multiple properties.
- Experience using AppFolio or comparable property management software.
- Proficiency with Microsoft Outlook and Microsoft 365.
- Strong communication, organization, follow-through, and problem-solving skills.
- Ability to manage competing priorities while maintaining accurate records and providing responsive service.
- Ability to travel regularly between multiple properties.
Benefits: Will be disclosed upon request by the client during their interview. But they did mention comprehensive benefits.
Target Start Date:
Early September
Roster Staffing Services is supporting the recruitment process for this position. Selected candidates will be considered directly by our customer for employment.
Pay: $51,000.00 - $70,000.00 per year
Application Question(s):
- Do you have experience managing a residential portfolio of approximately 100 or more units?
- Will the candidate now or in the future, require immigration sponsorship for work authorization (for example, H-1B status)?
Experience:
- Direct residential property management: 2 years (Required)
License/Certification:
- Do you have an active Hawaii Real Estate License? (Required)
- Do you have a valid driver’s license? (Preferred)
Ability to Commute:
- Honolulu, HI 96819 (Required)
Work Location: In person
Salary : $51,000 - $70,000