What are the responsibilities and job description for the Office Assistant for Tax Season position at Rossman Tax Service?
Job Overview
We are seeking a dynamic and detail-oriented Office Assistant to support our busy tax season operations. This role is vital in ensuring smooth administrative workflows, providing exceptional customer service, and maintaining an organized office environment. The ideal candidate will thrive in a fast-paced setting, demonstrate excellent communication skills, and possess a proactive attitude to assist with a variety of clerical and office management tasks. This paid position offers an exciting opportunity to gain valuable experience in a professional office setting during one of the most active times of the year.
Responsibilities
- Greet clients and visitors warmly at the front desk, providing courteous and professional customer service.
- Manage multi-line phone systems, screening calls, taking messages, and directing inquiries efficiently.
- Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and QuickBooks.
- Organize and file documents systematically to ensure easy retrieval and compliance with record-keeping standards.
- Assist with calendar management, appointment scheduling, and coordinating meetings for staff members.
- Support office management tasks such as supply inventory checks, filing, proofreading documents, and maintaining a tidy workspace.
- Provide general administrative support including copying, scanning, proofreading materials, and handling incoming correspondence.
Requirements
- Proven office experience with strong clerical skills and familiarity with office management procedures.
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic bookkeeping software like QuickBooks.
- Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently during busy periods.
- Exceptional phone etiquette with experience handling multi-line phone systems and providing customer support over the phone.
- Attention to detail for proofreading documents, data entry accuracy, and filing procedures.
- Ability to work independently as well as part of a team in a fast-paced environment while maintaining professionalism under pressure. Join us during this vibrant season to make a meaningful impact by supporting our team’s success! We value energetic individuals who are eager to contribute their organizational talents and customer service expertise in a rewarding office environment.
Pay: $18.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
Salary : $18