What are the responsibilities and job description for the Customer Service / Appointment Scheduler position at Rossi Auto Group?
360 NJ-31, Washington, NJ 07882
BUSINESS DEVELOPMENT REPRESENTATIVE
Automotive Service Appointment Scheduler
$17 - $20 /hour Bonuses!
Paid Training, Great Benefits & Room for Advancement!
Previous Customer Service & Experience Handling High Call Volume in Any Industry Preferred.
Rossi Auto Group is HIRING NOW for friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all our employees!
Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers.
Rossi Auto Group has been a vital part of the community for more than 40 years. From working with charities and organizations, to donating money to those who need it, we appreciate being part of the Washington, NJ community, and proudly serve Washington, Phillipsburg, Clinton and our friends in Easton, PA. We provide career advancement opportunities to all our team members and promote from within! Apply online today!
We offer:
$17 - $20 per hour Bonuses!- Full-time Position, 40-hour Work Week
- Comprehensive, Paid Training
- Medical, Dental and Life insurance
- 401(k) Retirement Plan
- Paid vacations and holidays
- Career advancement opportunities
- NO-COST COLLEGE DEGREE FOR YOU AND YOUR IMMEDIATE FAMILY!
Key Responsibilities:
- Answer incoming calls and work with vehicle owners to book appointments for vehicle service
- Schedule automotive service appointments
- Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
- Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
- Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
- Assist with other duties as needed/ assigned
What We’re Looking For:
Automotive dealership experience is a plus!- Great phone voice and experience handling high call volume
- Must have the ability to multi-task
- Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
- Must be reliable
- Professional appearance and a positive attitude
- Valid driver's license and clean driving record
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must pass pre-employment testing to include background checks, MVR, and drug screen
We are an Equal Opportunity Employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $17 - $20