Information Technology System Administrator

Ross Systems Administrator

Location: Carlise, PA

Schedule: M-F 8-5pm

Interview Process: 1 Round

Openings: 1

12 Month W2 contract with options to extend or convert to FTE

Compensation: $28-32/Hour

Benefits: Medical, Dental, Vision, Equipment ect.

Required Skills and Experience:

• Experience troubleshooting PCs, desktops, tablets, scan guns, and printers.

• Bachelor's Degree. (highly valued but could be relevant work experience if needed)

• Experience with Distribution Center operations.

• Experience with Corporate IT operations and collaboration with local team members

• Requires ability to work on site in an office and warehouse environment.

• Requires ability to lift items up to 30 pounds, bending, kneeling, sitting, standing, walking, climbing stairs, listening, attending in-person and online meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance.

• Vision requirements: Ability to see information in print and/or electronically

Preferred Qualifications:

• 2 years of experience with backup technologies, high-end storage solutions (Hitachi SAN preferable), SCCM System Management and Event Management tool or related technology

• Experience with the installation, maintenance, security, performance monitoring, performance tuning, and integrity of the operating system.

• Experience with IT processes such as System Management, Patch Management, Change Management, Configuration Management, Release Management, Problem Management, Business Continuity Planning, Customer Service and Vendor Relationship Management.

• Experience defining and delivering effective methodologies and process to enable a proactive work environment and deliver structured work that is repeatable for all Tier 1 support individuals, or organizations.

• Strong analytical, problem solving, root cause analysis and troubleshooting skills.

Job Description:

• Working to improve distribution center operations by participating in support and integration activities.

• As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines.

• Support users and maintains computer environment in a Tier 1/2 capacity.

• Manage incoming tickets.

• Support ongoing projects as needed.

• Troubleshoot PC, hardware and software issues including internet connectivity, operating system, Office 365, and other issues.

• Train users on use and best practices in using their workstations and installed software.

• Keep inventory of equipment and ensure items are in stock and accounted for.

• Other duties as assigned