Optical Sales Associate

The Company:

Tescher Eye Center of North Miami Beach, Florida provide each patient with quality vision solutions and exceptional customer service. We help our patients achieve the best vision possible and want them to have an eye care experience that is second to none. Our staff is experienced in all areas of vision care. Our doctors provide comprehensive eye exams for all ages.

What we’re looking for:

Tescher Eye Center is seeking to hire great individuals seeking a long term career with great growth potential. The perfect candidate will be outgoing, motivated, dependable, and possess a high level of customer service skills. Any optical experience is great but not required. Previous retail experience is also a plus. We are requiring candidates who are bilingual since our clientele includes espanol speaking patients.

Summary:

The position of an Optician is a key part to our Optical Team. This team works together to serve all patient needs related to eye wear. The team is responsible for generating revenue through the sale of these products in a retail environment.

Essential Duties and Responsibilities:

· Providing excellent patient service

· Adhere to privacy, confidential and proprietary company policies and procedures (HIPAA)

· Frame styling, for comfort and optimal visual performance along with Eyewear adjustment and repair

· Communication with Optometrist regarding patient needs and recommendations

· Placing and receiving laboratory orders

· Ensuring all orders arrive and are to the specifications of the patient

· Enhances optical center reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

· Posts charges and payments along with obtaining insurance authorizations

· Professional phone etiquette and provide general administrative support

· Directly greet and service patients for scheduled appointments as well as impromptu visits

Summary:

The Receptionist is responsible for answering inbound calls and appointment reminders, outbound phone calls, scheduling patients, administrative functions, and providing superior customer service.

Essential duties and responsibilities:

• Professional Phone etiquette
• Directly greet and service patients for scheduled appointments as well as impromptu visits
• Scheduling appointments according to schedule guidelines
• Excellent verbal and written communication skills
• Verifying and retrieving benefits online for patients prior to appointment
• Calling patients to confirm upcoming appointment
• Provide general administrative support
• Assist in discussing patient's prescription and eyewear options

Our company offers the following:

• Competitive Pay
• Guaranteed full time hours
• No late nights or Sundays
• Paid time off
• Excellent training program (previous optical experience is helpful but not necessary)

If you would like to start a career and develop a lifelong skill, we encourage you to apply.