What are the responsibilities and job description for the Merchandise Manager position at RoShay Services?
Role: Store Manager, responsible for overseeing daily store operations, staff management, and customer service.
Key Responsibilities
Key Responsibilities
- Manage receiving, unpacking, and organization of new stock for efficient placement on the sales floor.
- Set up and maintain displays, signage, and promotions following corporate guidelines.
- Handle opening and closing procedures, including securing cash, locking doors, and setting alarms.
- Act as Manager on Duty when required, overseeing staff, operations, and addressing urgent issues.
- Supervise daily activities of associates, ensuring effective performance and excellent customer service.
- Support onboarding and ongoing training to improve staff knowledge and performance.
- Drive sales and control expenses through merchandising, staff performance, and customer engagement.
- Execute market plans by arranging products and signage appropriately, ensuring inventory accuracy.
- High School diploma or equivalent; college experience preferred.
- Minimum of 2 years management experience.
- Strong verbal and written communication skills.
- Ability to multi-task, think creatively, and maintain composure under pressure.
- Physical ability to operate cash registers, move merchandise, ascend ladders, and perform physical tasks.
- Flexible schedule, including day, evening, weekend, and overnight shifts.
- Excellent at exchanging information with customers, team members, and managers.