What are the responsibilities and job description for the Customer Service Specialist position at RoShay Services?
Role Overview: Customer Service Specialists play a vital role in retail stores by assisting wholesale and retail customers with product inquiries, recommending solutions, and resolving concerns to ensure high customer satisfaction. They maintain product quality standards and support sales goals.
Key Responsibilities: Engage with customers, provide product knowledge, address customer concerns promptly, and ensure excellent service. Responsible for handling cash and payment methods, and maintaining store standards.
Qualifications & Skills: Strong customer service skills, ability to communicate effectively, and attention to detail. Must be trustworthy with access to sensitive information and store valuables.
Additional Notes: The role involves contact with minors and access to sensitive data, necessitating a criminal history review to ensure safety and security. The position includes opportunities for growth, benefits, and a supportive work environment. The application process involves submitting an online profile, completing a digital interview, and an in-store interview. Equal opportunity employment policies apply.
Key Responsibilities: Engage with customers, provide product knowledge, address customer concerns promptly, and ensure excellent service. Responsible for handling cash and payment methods, and maintaining store standards.
Qualifications & Skills: Strong customer service skills, ability to communicate effectively, and attention to detail. Must be trustworthy with access to sensitive information and store valuables.
Additional Notes: The role involves contact with minors and access to sensitive data, necessitating a criminal history review to ensure safety and security. The position includes opportunities for growth, benefits, and a supportive work environment. The application process involves submitting an online profile, completing a digital interview, and an in-store interview. Equal opportunity employment policies apply.