Customer Service Specialist (Bilingual)

Role Overview: Customer Service Specialist responsible for assisting wholesale and retail customers at multiple store locations within a 10-mile radius. The role involves understanding customer needs, answering product-related questions, recommending solutions, and resolving concerns to ensure high satisfaction and meet sales goals.

Key Responsibilities

• Engage with customers to provide product information and support
• Address and resolve customer concerns promptly
• Maintain product quality and store visual standards
• Achieve sales targets through excellent customer service
  
  

Qualifications & Skills

• Bilingual fluency in Spanish and English
• Strong customer service and communication skills
• Ability to handle sensitive information and access store assets securely
• Criminal history review required for safety and security
  
  

Additional Details: The position offers full-time hours with a starting pay of $24/hour, and benefits including health coverage, paid time off, and opportunities for career growth. The process includes an online application, digital interview, and in-store interview. Equal employment opportunity policies are in place, and applicants will be considered regardless of background. No payment or sensitive information will be requested during recruitment.