What are the responsibilities and job description for the Collections Coordinator position at RoShay Services?
Role: Collections Coordinator
Responsibilities
Responsibilities
- Manage routine accounts receivable portfolios by following up on overdue payments
- Document client interactions, follow-up actions, and commitments
- Generate and send client statements, reminders, and follow-up emails
- Review payments for discrepancies and coordinate with finance to resolve issues
- Support account research, monitor aging reports, and escalate unresolved issues
- Prepare weekly portfolio updates and maintain organized, audit-ready documentation
- Coordinate with engagement teams for missing information and approvals
- Identify process inefficiencies and suggest improvements
- Perform additional duties as assigned
- High School Diploma
- Minimum 1 year of accounts receivable or collections experience in a professional or multi-entity environment
- Strong communication and organizational skills
- Attention to detail and ability to manage multiple tasks
- Proficiency in documentation and client communication
- Ability to work collaboratively and support team goals