What are the responsibilities and job description for the Assistant Security Manager position at Rosewood Sand Hill?
Assistant Security Manager
Location: Rosewood Sandhill Hotel, Menlo Park, CA 94002
Department: Security
Type: Full-Time
About Us
At Rosewood Sand Hill Hotel, we redefine luxury through exceptional service, relationship hospitality, breathtaking surroundings, and a commitment to safety. Nestled in the heart of Silicon Valley, our resort is a sanctuary for discerning travelers and clubhouse for the surrounding Silicon Valley community. We’re seeking an Assistant Security Manager who embodies professionalism, discretion, and a guest-first mindset.
Role Overview
As Assistant Security Manager, you’ll support the Director of Security in overseeing all aspects of resort safety. You’ll lead a team of officers, ensure compliance with safety protocols, and respond swiftly to incidents—all while maintaining the refined atmosphere our guests expect.
Key Responsibilities
- Supervise and mentor security staff across shifts
- Monitor surveillance systems and access control points
- Conduct regular patrols and inspections of guest areas, back-of-house, and perimeters
- Lead emergency response efforts and coordinate drills
- Investigate incidents discreetly and document findings thoroughly
- Collaborate with departments (Front Office, Housekeeping, Engineering, Food & Beverage, Etc…) to resolve safety concerns
- Provide VIP protection and discreet support for high-profile guests
- Uphold luxury service standards while ensuring a safe & secure environment
Qualifications
- Proven experience in a luxury hospitality security
- Strong leadership and interpersonal skills
- Familiarity with CCTV, access control, and incident reporting systems
- CPR/First Aid certification preferred
- Ability to remain calm and professional under pressure
- Excellent verbal and written communication skills
- Flexibility to work nights, weekends, and holidays
- A commitment to guest service and team collaboration
Join Us
If you’re passionate about safety, service, and creating unforgettable guest experiences, we invite you to apply. Help us protect paradise—while delivering it.
Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.PayThe salary range for this position is $65,000 to $70,000 annually. This is the pay range for this position that the Hotel reasonably expects to pay. This position is eligible for bonus.Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.
Salary : $65,000 - $70,000