Executive Director - ALMC

POSITION SUMMARY

The Executive Director is the leader of the Community and sets the tone while upholding the standards of excellence regarding resident care and satisfaction, employee relations, and key point indicators. They oversee the day-to-day operations, in compliance with all applicable state and federal laws.

RESPONSIBILITIES

include but are not limited to the following:

• Direct the performance of all team members in the Community.
• Lead and follow through on all POC through state surveys, abuse allegations and complaint investigations.
• Develop and maintain a professional relationship with licensors and Community professionals.
• Operate the Community in a way that ensures company profitability by meeting all budget and census guidelines set by the home office.
• Perform all marketing activities and public relations efforts, prospective resident generation and follow-up, direct sales, and sales monitoring.
• Employ, supervise, and evaluate capable community team members to ensure quality services for residents, following company policies. Conduct thorough reference checks during hiring and ongoing monitoring to minimize staff turnover.
• Coordinate and oversee approved contracted services by managing and evaluating the performance of service contractors, ensuring adherence to company policies.
• Foster positive relationships with residents and families, maintaining regular contact and interactions, and addressing any resident and family concerns appropriately.
• Ensure the delivery of quality services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests ,and concerns.
• Carry out resident direct programing designed to achieve satisfaction by providing meaningful enrichment in activities and Community involvement.
• Perform daily rounds to review the general condition of the building and grounds, while also utilizing this time to greet employees and residents, remaining accessible and approachable.
• Collaborate with staff, while also developing team leaders through mentorship.
• Hold daily stand-up meetings, ensuring adherence to agenda.
• Complete additional duties as assigned by management to effectively manage resident needs, staffing, and working conditions.
• Will be required to occasionally do local travel and/or out-of-state travel for meetings or training.
• Supervisory Responsibility: Yes.

QUALIFICATIONS

• Education & Experience:
  • Must possess a minimum of a high school diploma or equivalent, bachelor’s degree in relevant field such as healthcare administration, business administration, or related field, preferred.
• Knowledge, Skills & Abilities:
  • Excellent communication and interpersonal skills for effective collaboration with staff, residents, families, and external stakeholders.
  • Financial management skills, including budgeting and resource allocation.
  • Strategic planning and problem-solving abilities to address operational challenges and improve efficiency.
  • Comfortable with technology and proficient in various software programs, including Microsoft Word, Excel, Google, and others.
  • Knowledge of healthcare regulations and compliance standards.
  • Ability to multi-task, prioritize and have excellent time management skills.
  • Strong leadership abilities with experience in managing and motivating teams.
  • Understanding of quality assurance principles and experience in maintaining high standards of care.
  • Demonstrate excellent customer service skills, with the ability to foster positive relationships.
  • Commitment to ethical practices and promoting a positive culture.

Salary : $110,000 - $130,000