What are the responsibilities and job description for the RSD Post Sales Project Manager position at ROSENBAUER GROUP?
Job Details
Description
ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
The Post Sales Project Manager position is responsible for all activities after an order is received through final delivery for designated responsible truck projects or orders. Is assigned a product-line to actively manage product offerings, innovation opportunities, product marketing materials, and other duties. This position is in constant communication with production, engineering, and other departments to ensure the build is correct and on schedule.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Actively leads and monitors production specification status (chassis and body) and proactively communicates with dealer/customer for Rosenbauer body plants on assigned projects.
- Completes assigned truck projects or orders timely by order gates and operational deadlines.
- Actively manages and maintains assigned product-line optionality in QuoteWriter, offerings, starter truck configurations, product marketing materials (website, a-folders, and other documents), innovation opportunities, and other duties.
- May conduct concierge service on truck projects as determined by manager.
- Actively manages question queue to ensure proper actions are taken to address questions by dealers, customers, operations, or other stakeholders in a timely manner.
- Defines, leads, and manages concierge services for post sales. Includes completing QuoteWriter files, change orders, and customer pre-construction, mid-point, and final inspection meetings in place of a dealer.
- Creates training materials and trains new department hires.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.
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K |
Knowledge, Education, and/or Experience:
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S |
Skills: Language:
Math:
Computer:
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A |
Abilities:
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OTHER QUALIFICATIONS |
CHECK IF APPLIES |
Give Examples as Necessary |
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Driving- license |
x |
May need to travel off site for tradeshows, meetings, or company related events. |
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Driving- Own Vehicle |
x |
May need to travel off site for tradeshows, meetings, or company related events. |
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Hours of work- Ability to work evenings and/or weekends occasionally |
x |
As needed to meet the needs of the department. |
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Travel- Local |
x |
May need to travel off site for tradeshows, meetings, or company related events. |
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Travel- Overnight |
x |
May need to travel off site for tradeshows, meetings, or company related events. |
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Travel- Prolonged Periods |
x |
May need to travel off site for tradeshows, meetings, or company related events. |
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Qualifications- Other |
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PHYSICAL DEMANDS
Lifting Requirements- Team lift required for 50lbs or more.
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Weight in pounds |
Never 0% |
Rarely 1-10% |
Occasionally 11-33% |
Frequently 34-66% |
Continuously 67% or more |
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1-10 |
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x |
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11-20 |
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x |
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21-35 |
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x |
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35-50 |
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x |
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51-75 |
x |
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76-100 |
x |
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100 |
x |
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Vision Requirements
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Never 0% |
Rarely 1-10% |
Occasionally 11-33% |
Frequently 34-66% |
Continuously 67% or more |
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Color Vision |
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x |
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Close Vision |
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x |
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Peripheral Vision |
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x |
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Long Distance Vision |
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x |
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Movement Requirements
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Never 0% |
Rarely 1-10% |
Occasionally 11-33% |
Frequently 34-66% |
Continuously 67% or more |
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Standing |
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x |
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Walking |
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x |
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Sitting |
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x |
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Talking or hearing |
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x |
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Feeling |
x |
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Climb/Balance |
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x |
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Kneel/Crouch/Squat |
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x |
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Bending/Twisting |
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x |
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Reaching upward or outward |
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x |
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Bending neck side-to-side or front-to-back |
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x |
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Typing |
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x |
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Pinching/finger manipulation |
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x |
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Grasping/turning the wrist |
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x |
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Taste/Smell |
x |
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Laying Down |
x |
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WORKING CONDITIONS
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Work Environment |
Never 0% |
Rarely 1-10% |
Occasionally 11-33% |
Frequently 34-66% |
Continuously 67% or more |
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Wet Humid Conditions (non-weather) |
x |
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Humid conditions (weather-related) |
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x |
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Work Near Moving Mechanical Parts |
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x |
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Work in High Precarious Places |
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x |
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Fumes or Airborne Particles |
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x |
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Toxic or Caustic Chemicals |
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x |
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Outdoor Weather Conditions |
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x |
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Extreme Cold (non-weather) |
x |
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Extreme Heat (weather-related) summer months |
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x |
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Risk of Electrical Shock |
x |
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Work with Explosive Materials |
x |
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Vibration |
x |
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Noise Level for Typical Environment |
|
x |
Moderate Noise: (Examples office with printers, phones, and light traffic |
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Loud Noise: (Examples: Metal Manufacturing, Construction sites) |
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Very Loud Noise: (Examples: Jack Hammer Work) |
Personal Protective Equipment
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PPE |
Never 0% |
Rarely 1-10% |
Occasionally 11-33% |
Frequently 34-66% |
Continuously 67% or more |
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Safety boots |
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x |
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Safety Glasses |
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x |
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Cut resistant Gloves |
x |
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Respirator |
x |
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Face Shield |
x |
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EOE/Disability/Veterans