What are the responsibilities and job description for the Bellperson (Overnight) position at Rosen Hotels & Resorts?
Summary:
Greet and escort incoming hotel guests to rooms, assist with handling luggage, and provide information on available services, facilities, and attractions. Deliver outstanding guest service based on the Company Standards of hospitality.
Responsibilities:
- Welcome and assist arriving hotel guests courteously.
- Handle guests' luggage with care and attention.
- Provide information on hotel amenities and attractions.
- Ensure guests' needs are met during their stay.
- Maintain a friendly and helpful attitude.
- Comply with the company's drug-free and tobacco/nicotine-free policy.
- All other duties as assigned.
Experience/Qualifications:
- Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
- Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High school diploma or equivalent preferred.
Other information:
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
