Rental Associate

About Us
RLH Inc. is an award-winning, Lakota woman-owned business operating Rosebud Building Products and Rosebud Rental, a hardware store & lumberyard and equipment rental center serving the Rosebud Reservation and tribal communities across South Dakota. Our team is tight-knit, our work matters to this community, and we have a good time doing it. If you're someone who takes pride in your work and genuinely cares about the people around you, you'll love it here.

Position Overview
This is a customer-facing role at the heart of our equipment rental operation. You'll be the first person customers see when they walk in and the last one they talk to when they return equipment. You'll keep things organized, keep customers informed, and make sure every rental goes smoothly from start to finish. It's people work, it's detail work, and it's the kind of job where you can see the difference you're making every single day.

Key Responsibilities

Rental Counter

• Greet customers and assist them in selecting the right equipment for their needs
• Check customers in and out of rental equipment, including reviewing condition, completing paperwork, and processing transactions
• Answer questions about equipment availability, pricing, rental terms, and proper operation
• Inspect returned equipment for damage and cleanliness; flag issues for repair or follow-up
• Maintain accurate rental records and assist with basic administrative tasks

General Operations

• Keep the rental office and counter area organized and presentable
• Coordinate with yard staff to ensure equipment is ready for pickup
• Support the team with other tasks as needed — we all pitch in

What We're Looking For

• Dependable — shows up on time and takes the job seriously
• Friendly, patient, and a clear communicator — you're comfortable talking with all kinds of people
• Organized and detail-oriented — paperwork and accuracy matter in this role
• Basic math and computer skills for processing transactions and rental records
• Valid driver's license preferred
• Experience in customer service, retail, equipment rental, or a related field is helpful but not required — we'll train the right person

Compensation
Starting wage of $14/hour; actual wage will depend on experience and may be higher or lower.

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $14 - $18