What are the responsibilities and job description for the Leasing Professional - Residential High Rise position at Rose Valley Management?
ON-SITE LEASING PROFESSIONAL
Rose Valley Management is looking to hire a Leasing Professional with previous experience in a multi-family role.
As a Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through communications with Leads via our CRM platform – Knock. Using persuading techniques with prospective residents to visit the property in a friendly and professional manner, as well as consistent and timely follow-up calls and emails.
As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player!
About the Property:
sFUA90naI4
Rose Valley Management is looking to hire a Leasing Professional with previous experience in a multi-family role.
As a Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through communications with Leads via our CRM platform – Knock. Using persuading techniques with prospective residents to visit the property in a friendly and professional manner, as well as consistent and timely follow-up calls and emails.
As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player!
About the Property:
- Prime location in Silver, Spring, Maryland surrounds scenic parks such as Rock Creek Park and Sligo Creek Park. Just minutes away from the Silver Spring Metro Station, which provides seamless connectivity to Washington, D.C
- 1, 119 residential units
- Weekends required: Our Leasing office is open weekends
- Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone
- Conducts tours of community, vacant apartments or models and amenities
- Conducting property tours and working with the potential residents to complete their application process
- Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the property
- Markets and leases apartments to prospective residents and supports property's marketing plan
- Documents prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)
- Utilizes sales and closing techniques per established guidelines
- Responsible for meeting monthly leasing goals
- Prepares move-in packet
- Responsible for "shopping" competitive properties and maintaining up-to-date market knowledge
- Develop and maintain an on-going resident retention program under direction of the Community Manager
- Additionally, provide excellent customer service to existing residents of the property
- Completes special projects as assigned by the Community Manager
- Brings any area of concern to the Community Manager's attention
- Daily follow up of renewals and tenant delinquency
- Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position
- Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects
- Perform duties as assigned or necessary
- Opportunities for Monthly Commissions
- Health, Dental and Vision Insurance
- Flexible Spending Account
- Health Spending Account
- Commuter Benefits
- Generous PTO package
- 401K after 1 year of service with a company match
- High school diploma or equivalent
- A current and valid Driver’s License
- At least 1 year of active leasing experience
- High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans
- Strong communication skills with ability to give presentations over the phone and in person
- Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills
- Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
- Dependable and punctual with flexibility to work weekends
- Proven ability to work toward and meet targets
- Solution-oriented thinker with strong problem-solving skills
- Working knowledge of Appfolio software strongly preferred
sFUA90naI4
