What are the responsibilities and job description for the Community Manager position at Rose Valley Management?
Community Manager
JOB SUMMARY:
As a Community Manager, you will interact with residents as you handle a variety of management items, including collections, lease administration, and complaints. You will also ensure proper and timely maintenance of the property itself via visual inspections and coordination with the maintenance staff.
DUTIES AND RESPONSIBILITIES:
- Hires, supervises, trains, and evaluates staff to ensure various assignments are completed throughout the community.
- Prepares, processes and signs leases/ rules.
- Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
- Identifies appropriate contractors, defines scope of work, and obtains necessary bids.
- Oversees maintenance program consisting of maintenance supervision, inspections and monitoring work orders turn over time and vacancy loss.
- Manage vendor invoices and accounts payable.
- Rent collection, receipting, prepares deposits using Real Page property management software.
- Writes letters and prepares legal notices to residents.
- Submits required reports and maintains records according to policies.
- Schedules, reviews, signs and submits employee payroll.
- Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
- Conducts weekly staff meetings and other staff meetings as needed.
- Performs related work and other duties required for on-site staff.
- Monitors budgets on a daily basis.
- Prepares weekly and monthly owners reports and variance reports.
- Prepares Yearly Budget with Regional Manager and Maintenance Supervisor
- Oversees marketing and works with the marketing team to create and implement marketing plans to achieve budgeted occupancy.
- Additional ad-hoc projects assigned by Regional Manager
BENEFITS:
- Opportunities for Quarterly Bonuses
- Health, Dental and Vision Insurance
- Flexible Spending Account
- Health Spending Account
- Commuter Benefits
- Generous PTO package
- 401K after 1 year of service with a company match
QUALIFICATIONS:
- Minimum 2 years ́ experience in the field of property management
- Previous supervisory experience
- Demonstrates ability to work effectively with common Microsoft software applications and property management software (preferably Appfolio)
- Knowledge of revenue management a plus.
- Excellent problem solving, multitasking, listening, and deductive reasoning skills.
- Ability to empathize with residents and staff, while still enforcing community rules and policies.
- Knowledgeable regarding property management, federal, state, and local laws including Fair Housing.
- Reliable transportation with a valid driver's license is required.
As the Community Manager you will be the main point of contact and the face of the community. You will work hand in hand with vendors, staff, and upper management to provide continued success at our properties. You must relate well to people, have excellent multitasking skills, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff. You will be required to provide leadership in developing a community and developing your team.
Rose Valley Management achieves success and makes positive impacts on the lives we touch and the communities in which we operate. We believe in creating those same experiences for our own team members.
Grow with us today.