Financial Aid Associate Director

Financial Aid Associate Director

Rose-Hulman Institute of Technology invites applications for the position of Financial Aid Associate Director. As a nationally recognized institution dedicated to academic excellence and student support, Rose-Hulman values professionals who are committed to helping students overcome financial barriers to education. This role is well suited for a collaborative, student-centered individual who is passionate about promoting opportunity and empowering student achievement.

The Financial Aid Associate Director provides strategic leadership and operational oversight for the administration of federal, state, and institutional financial aid programs. This position is responsible for managing the packaging and awarding of financial aid, ensuring accurate and timely processing of aid applications, and maintaining compliance with all applicable federal and state laws, regulations, and institutional policies. The Associate Director oversees the development, implementation, and monitoring of office procedures and internal controls; coordinates the preparation and submission of required federal, state, donor, and institutional reports; and supports the delivery of comprehensive financial aid information through outreach initiatives for prospective and current students, parents, and campus stakeholders.

The Associate Director directs the administration and processing of all federal loan programs and serves as the primary authority for student and parent applicant data management. Responsibilities include overseeing the import and export of FAFSA data used to determine eligibility for federal, state, and institutional financial aid programs; managing applicant data corrections resulting from verification activities; coordinating Pell Grant payment reporting to support institutional reimbursement from the U.S. Department of Education; and ensuring the accurate processing, origination, disbursement, reconciliation, and maintenance of all Federal Direct Loan records. This role develops and monitors operational procedures to ensure data integrity, regulatory compliance, and efficient service delivery while mitigating institutional risk.

Serving as the System Administrator within the Financial Aid Office, the Associate Director manages the financial aid functionality within the Banner student information system and oversees the implementation of system updates, regulatory changes, and enhancements issued by Ellucian, the State of Indiana, and the U.S. Department of Education. The position evaluates business processes, develops system solutions to improve operational effectiveness, maintains data accuracy and security, and serves as a key liaison between Financial Aid, Information Technology, and external agencies regarding system-related initiatives and compliance requirements.

The Associate Director provides advanced financial aid counseling, guidance, and customer service to students, parents, faculty, staff, and external constituents. The position interprets complex federal and state regulations, resolves escalated issues, supports policy development and staff training, and assists in the strategic planning and continuous improvement of financial aid operations. Through leadership, technical expertise, and a commitment to student success, the Associate Director helps ensure equitable access to financial resources while supporting institutional enrollment and retention goals.

Qualified candidates will have a bachelor’s degree in a related field and three years of financial aid office experience. Knowledge of federal/state institutional financial aid regulations and ability to interpret complex regulations and procedures necessary. Effective customer service orientation/communications skills are necessary to present information in one-on-one and small group situations to students and parents regarding financial awarding. Must have knowledge of computer hardware/software and ability to work with automated systems to facilitate automated financial aid processes.

Preferred candidates will have five years of relevant work experience. Knowledge of the Banner software system strongly preferred. Analytical skills to accomplish complex reconciliation processes strongly desired. Excellent organizational skills to facilitate receipt and processing of vast amounts of data and documentation items are strongly preferred.

At Rose-Hulman, your successes are celebrated in a welcoming, supportive, and flexible environment with a number of benefits and resources including a variety of health benefit options; voluntary benefits such as Group Accident and/or Group Critical Illness Insurance, Pet Insurance, and Caregiver Resources; participation in Tuition Exchange; a generous and flexible paid leave program and dedicated time for professional development. As a Rose-Hulman employee, you will also enjoy access to full-service fitness facilities and programming; a performing arts center featuring national touring acts and campus productions; and access to state-of-the-art labs, facilities, and equipment. All employees experience opportunities to have an impact on student lives and be part of a greater purpose through multidisciplinary project collaboration that can have a global impact, as well as receive continual encouragement and support for philanthropic and volunteer opportunities.

Ranked No. 1 among U.S. engineering colleges by U.S. News & World Report’s Best Colleges for 27 consecutive years, Rose-Hulman Institute of Technology is a STEM (Science, Technology, Engineering, and Mathematics) focused institution, whose students’ education and success are the nucleus of everything we strive for. We support and recognize excellence in teaching, learning, innovation, and intellectual growth of our students, faculty, and staff. Our campus culture is student-focused, welcoming, and inclusive. Here, we believe that every employee has a role to play in the mission of the institute: to provide our students with the world's best undergraduate science, engineering, and mathematics education in an environment of individual attention and support.

Located on the banks of the Wabash River and conveniently located within driving distance of seven major cities, Terre Haute is a vibrant community with a revitalized downtown, museums, parks, four higher ed institutions, a rich historical past, and dynamic food, music, and arts scene.

Salary range is $60,000 - $75,000. Salary is competitive. A higher salary may be negotiated based on experience and qualifications.

Rose-Hulman conducts background checks for all prospective employees, including criminal history, education, social media, employment, driving records, and reference checks, where relevant to job duties. The scope depends on the role's responsibilities and Institute necessity. Information from background checks will be used solely to assess a candidate's suitability for employment, ensuring a safe and productive workplace, and will be handled in compliance with federal and state laws.

Applications: Only online applications/resumes submitted via the Rose-Hulman Institute of Technology Employment Opportunities website, jobs.rose-hulman.edu, will be accepted until the position is filled. Contact Human Resources via email, HRApply@rose-hulman.edu, for questions.

This position is not eligible for work visa sponsorship at this time.

EEO
Rose-Hulman Institute of Technology is an equal opportunity employer. It is the Institute’s policy to treat all employees and applicants equally according to their individual qualifications, abilities, experiences, and other employment standards. Rose-Hulman will not discriminate against any employee, applicant for employment, student or applicant for admission, including protections for those opposing discrimination or participating in any complaint process on campus or within the Equal Employment Opportunity Commission or other human rights agencies. Rose-Hulman Institute of Technology is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the Office of Human Resources.