What are the responsibilities and job description for the General Manager - Cemetery and Funeral Operations position at Rose Hill Funeral Home and Burial Park?
General Manager – Cemetery & Funeral Operations
Lead the People. Own the Business. Make an Impact.
We are looking for a proven leader to take ownership of a funeral and cemetery operation and lead it like a business.
As General Manager, you are the CEO of your location. You will be responsible for the people, culture, sales, operations, financial performance, facilities, and overall family experience.
This is not a role for someone who simply wants to maintain the operation. We want a leader who will build a strong team, grow the business, create accountability, and continuously look for ways to improve.
What You'll Own
- Lead, coach, develop, and retain a high-performing team
- Develop managers and supervisors into stronger leaders
- Own the location's P&L, budget, revenue, expenses, and profitability
- Develop and execute the annual business plan
- Partner with sales leadership to drive profitable growth
- Establish clear goals, expectations, and accountability
- Oversee day-to-day funeral and cemetery operations
- Ensure an exceptional experience for every family we serve
- Maintain high standards for buildings, cemetery grounds, equipment, and facilities
- Ensure compliance with company policies and applicable regulations
- Identify opportunities to improve the business, operation, and customer experience
This is not a behind-the-desk leadership position. We want a General Manager who knows their people, understands the numbers, walks the property, develops leaders, and is present where the work is happening.
What We're Looking For
We are looking for a business leader first. Funeral and cemetery experience is valuable, but it is not required.
- 4 years of leadership and people-management experience
- Experience managing budgets, expenses, and business performance
- Strong financial and business acumen
- Proven ability to build teams and develop people
- Strong communication, decision-making, and problem-solving skills
- P&L or multi-department leadership experience preferred
- Bachelor's degree in business or related field preferred
- Funeral Director license is a plus
- Funeral, cemetery, hospitality, healthcare, senior living, retail, or other service-industry leadership experience is a plus
The Opportunity
This is more than managing a location. You are being trusted to lead a business.
You will have the opportunity to shape the culture, develop people, grow revenue, improve profitability, and make decisions that directly impact the success of your location.
If you are a leader who takes ownership, develops people, knows the numbers, and wants the responsibility of running a business, we want to talk to you.
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Management: 4 years (Required)
Work Location: In person
Salary : $90,000