Experienced Personal Injury Litigation Paralegal

Company Description

Rose Harper Law, LLC is a personal injury law firm with many Spanish speaking clients. We have full time bi-lingual staff if you need help with translation but a Spanish speaking is preferred. Guided by our core values of faith, service, accountability, leadership, and loyalty, we have built a culture where results, integrity, and compassion are inseparable.

Role Description

We are seeking a highly organized and proactive Paralegal and Office Assistant to oversee daily office operations and support our team with personal injury litigation matters. The ideal candidate will possess strong administrative, communication, and organizational skills, with experience in office management, bookkeeping, litigation drafting, and client communications. This role offers an opportunity to contribute to a dynamic environment, be adaptable, help with litigation cases while ensuring smooth workflow and efficient office functioning across various departments including office management.

FULL TIME IN PERSON - 667 Union BLVD. Allentown, PA

We seek someone who wants to grow with us long term and understands the firms vision and goals.

40 hours per week. Pay to align with experience.

Key Performance Indicators (KPIs)Case Progress & Compliance

• 95% compliance with all litigation deadlines and court-ordered schedules
• Zero missed filing deadlines or sanctions attributable to paralegal error
• Timely advancement of cases in accordance with litigation timelines
• Ability to Draft complaints, discovery responses, manage scheduling of depositions, deposition summaries, intake, client management, correspondence.
• Knowledge in drafting settlement demand packages, medical liens negotiation and closing out cases after settlement ideal.

Discovery Management

• Discovery requests served within 5 business days of eligibility or attorney instruction
• Discovery responses prepared and finalized within court-mandated deadlines
• Deficiency letters issued within 7 days of receiving inadequate responses
• Discovery materials organized and accessible in the case management system 100% of the time

Medical & Damages Preparation

• Medical records and bills requested within 3 business days of litigation milestone
• Medical summaries and chronologies completed within 7–10 days of receipt
• Damages documentation updated at every major litigation stage

Client Communication

• Client inquiries returned within 24 business hours
• Proactive client updates provided at key litigation milestones
• High client satisfaction and minimal complaint escalation

Attorney & Team Support

• Attorney requests completed accurately and on time 95% of the time
• Trial and deposition materials prepared and finalized by internal deadlines
• Adaptability/flexibility to step in and help out with other departments including intake and records
• Positive attorney feedback regarding organization, reliability, and preparedness
• Ability to manage mail processing
• Manage Legal Assistants and Case Managers

File Quality & Organization

• 100% of litigation files properly organized, labeled, and up to date
• All pleadings, discovery, and correspondence correctly saved and indexed
• Minimal rework due to errors or omissions

SKILLS

• Strong analytical and problem-solving skills with a focus on solutions rather than barriers.
• Ability to motivate groups of people to complete a project in a timely manner.
• Excellent interpersonal and customer service skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Conflict resolution skills
• A can-do adaptable posture as we are a young firm and need an all hands on deck player who will do what needs done to move the firm forward
• Organized, can create presentations and spreadsheets for data tracking
• Positive, Kind, Team Player, Loyal

Experience Preferred

• Bilingual English/Spanish
• Proven experience in personal injury litigation
• Legal assistant/paralegal/office assistant roles with strong clerical background
• Prior supervisory experience is preferred to oversee staff effectively
• Strong communication skills with excellent phone etiquette and organizational skills are essential
• Demonstrated ability to multitask efficiently in fast-paced environments with attention to detail
• Experience working with multi-line phone systems, filing systems, and front desk operations is preferred

This position offers an engaging work environment where organizational excellence is valued. The successful candidate will be instrumental in maintaining seamless office operations while supporting the growth of our team.

This is a unique opportunity to build something from the ground up—to shape the systems and standards that will define Rose Harper Law’s Pennsylvania operations for years to come. You will have direct access to firm leadership, a platform for innovation, and the satisfaction of transforming experience into legacy. Join Rose Harper Law and help us make a difference in the lives of our clients—one case at a time.