What are the responsibilities and job description for the Experienced Plumbing Service Technician position at Roscoe Brown Inc?
Experienced Residential Plumbing Technician
Up to $5,000 Sign-On Bonus | Take-Home Vehicle | Dispatch From Home | Year-Round Work
Success Starts Here
Roscoe Brown is hiring experienced Residential Plumbing Technicians to join our growing team.
If you're an experienced plumber who takes pride in quality workmanship, enjoys solving problems, and wants the opportunity to be a leader in the field while continuing to work hands-on, Roscoe Brown is the place for you. We have built a company where your experience is valued, your growth is supported, and your success matters.
Work with a company that values your plumbing expertise and provides the support, tools, and resources needed to complete quality work the right way.
For over 85 years, Roscoe Brown has proudly served Middle Tennessee while investing in the people who make our success possible. We don't just hire plumbers—we build careers.
Why Experienced Residential Plumbing Technicians Choose Roscoe Brown:
- Up to $5,000 Sign-On Bonus (based on experience)
- Year-round work with consistent service opportunities
- Take-home company vehicle
- Dispatch from home to help provide better work-life balance
- Company gas card
- Flex Scheduling
- Well-stocked vehicles with the tools and equipment needed to complete quality work
- Strong support from dispatch, leadership, and office teams
- Company-provided uniforms
- Company-paid iPhone
- Medical, Dental & Vision Insurance
- Additional employee benefits through Aflac
- 401(k) with company match
- Company-paid life insurance
- Paid Time Off
- Employee discounts through various company partnerships
- Tool purchase accounts
- Company events and celebrations
- Opportunities for advancement and leadership growth
What Makes Roscoe Brown Different
You Have the Support You Need
Our technicians are supported by experienced leadership, a dedicated dispatch team, and office staff who work together to help you succeed and provide excellent service to our customers.
You Have the Tools to Succeed
We invest in our technicians with well-stocked vehicles, technology, resources, and equipment that allow you to diagnose and complete plumbing repairs efficiently.
You Have Opportunities to Grow
Whether your goal is to continue developing your plumbing skills, mentor others, or pursue leadership opportunities, we are committed to helping you build a successful career.
You Make a Difference for Customers
Our Experienced Residential Plumbing Technicians help homeowners solve important plumbing issues while delivering the trusted service experience Roscoe Brown is known for. You'll have the opportunity to build relationships with customers while providing solutions that make a difference.
What You'll Do
As an Experienced Residential Plumbing Technician, you will diagnose, repair, and maintain residential plumbing systems while providing exceptional service to our customers and serving as a technical resource for the team.
Responsibilities include:
- Diagnose and repair residential plumbing systems
- Troubleshoot plumbing issues and determine the best solutions for customers
- Install, repair, and replace plumbing fixtures, including sinks, toilets, faucets, and water systems
- Perform drain cleaning and sewer-related plumbing services
- Install and modify piping systems for water, sewer, and gas applications
- Assemble and install fittings, valves, and plumbing components
- Recommend appropriate plumbing solutions based on customer needs, budget, and system requirements
- Educate customers on repair options and help them make informed decisions
- Mentor and support plumbing helpers, apprentices, and fellow technicians
- Provide technical guidance and share knowledge with team members
- Support quality standards and best practices within the department
- Complete work orders, invoices, and documentation accurately
- Maintain a clean, organized, and properly stocked service vehicle
- Maintain proper inventory of parts, tools, and safety equipment
- Communicate professionally with customers, teammates, and leadership
- Deliver exceptional customer service on every visit
- Represent Roscoe Brown's Core Values of Positivity, Respect, Integrity, and Commitment
We Invest in Your Success
At Roscoe Brown, we believe great plumbers never stop learning. We provide opportunities to grow your skills through:
- Company-paid continuing education
- Manufacturer training opportunities
- Hands-on training through our state-approved SPARK Academy, where we develop the next generation of HVAC and plumbing professionals
- Leadership development opportunities
- Promotion from within whenever possible
Whether your goal is to continue growing as a plumbing expert, mentor future plumbers, or move into a larger leadership role, we are committed to helping you succeed.
What Makes You Successful Here
The ideal Experienced Residential Plumbing Technician:
- Has experience diagnosing and repairing residential plumbing systems
- Takes pride in quality workmanship and completing jobs correctly the first time
- Has the ability and desire to mentor and support other plumbers
- Enjoys troubleshooting and solving customer problems
- Communicates clearly and professionally with homeowners and teammates
- Enjoys educating customers and helping them make informed decisions
- Is dependable, self-motivated, and committed to continued growth
- Works well independently while supporting the team
- Serves as a positive example of Roscoe Brown's values and customer service standards
Experienced Residential Plumbing Technician Qualifications
- Residential plumbing service experience preferred
- Experience mentoring or supporting other technicians preferred
- Knowledge of residential plumbing systems, fixtures, piping, drains, sewer, and water systems
- Ability to troubleshoot and repair plumbing issues
- Strong attention to detail and problem-solving skills
- Valid driver's license
Requirements
- Ability to successfully complete a pre-employment background check and drug screening
- Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment
Join the Roscoe Brown Team
More Than a Job. A Career.
Success starts with the right opportunity.
At Roscoe Brown, you'll be part of a team that values your experience, invests in your future, and provides the support you need to succeed.
For over 85 years, we have built a reputation around serving our customers and investing in our employees. We believe in developing our people, promoting from within, and creating opportunities for long-term careers.
If you're ready for your next career move, apply today and start your journey with Roscoe Brown.
Our office is located at 4127 Manchester Highway in McMinnville, TN. Experienced Residential Plumbing Technicians will take their company vehicles home and will be dispatched from there.
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