Graduate Admissions Counselor

Salary: $60,000.00 annually, depending on experience and qualifications

Position Summary

The Division of Strategic Enrollment Management, Admissions and Enrollment Department at Rosalind Franklin University of Medicine & Science welcomes applications for a full-time Admissions Counselor position. The University encourages applications from individuals belonging to groups underrepresented in their field and those that can add new and valuable perspectives to the academic environment. The Admissions Counselor will be primarily responsible for assisting applicants to Rosalind Franklin University with their application process. A Counselor will also promote RFUMS programs of study to prospective students, undergraduate counselors, and other academic representatives. These tasks are accomplished by visiting other universities, talking with prospective students, and providing web and printed materials, managing prospective student databases and answering questions about the admissions process. Additionally, the admissions counselor will facilitate candidate interview days, provide campus tours for prospective students and their families, and travel to recruitment events both regionally and nationally.

Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b)-retirement plan that includes an 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work-life balance. Full time staff are eligible for 3 weeks of vacation/ personal leave, 15 sick days, and 9 paid holidays, paid winter break, plus two floating holidays.

Who We Are

The Office of Admissions and Enrollment’s vision is to provide an integrated customer service experience from pre-inquiry to matriculant, including counseling, admissions, marketing communications, and recruitment. This vision is achieved by delivering consistent high-quality service to students and partners, working collaboratively, and celebrating lives and accomplishments with dignity and respect for all while challenging the process.  The office encourages applications from individuals belonging to groups underrepresented in their field and those that can add new and valuable perspectives to the academic environment.

Essential Duties & Responsibilities

• Under the supervision of the Director of Admissions, the Admissions Counselor will manage the development, coordination, and performance of admissions activities and other specialized on-campus activities.
• Counsel and assist prospective students with the admissions process;
• Assist in conducting small-group and individual prospective student visits and conduct tours of the university;
• Coordinate applicant interview days;
• Develop and manage relationships with health professions advisors and guidance counselors of colleges and high schools to promote referral of prospective students;
• Attend on- and off-campus recruitment events, open house, and prospective student programs and admitted student programs;
• Maintain consistent follow-up with prospective students, applicants, and admitted students via email, telephone, and in-person;
• Attend professional conferences and meetings on- and off-campus;
• Manage prospective student, applicant and admitted student databases and create prospective student, applicant, and admitted student data reports;
• Will have specific duties related to the creation, maintenance, and analysis of the communication flow within the customer relations management system (CRM);
• Perform other duties as assigned by the Director of Admissions and Recruitment and the Assistant Director of Admissions and Enrollment.

Conditions of Employment

• Must achieve satisfactory results from a background check

Required Education & Experience

• Bachelor’s degree or commensurate experience.
• 1-2 years in admissions and recruitment.

Required Knowledge, Skills, & Abilities

• Ability to travel, locally and nationally.
• Outstanding organizational skills.
• Ability to conduct interactive and engaging presentations to large and small groups of various age ranges.
• Knowledge of admissions and recruitment strategies and legal and ethical considerations regarding enrollment.
• Ability to work with diverse populations, including students, faculty, alumni, and staff populations.
• Knowledge of current trends, issues, and policies affecting students.
• Proficiency and knowledge of Microsoft Office and applications databases.

Preferred Qualifications

• Master’s Degree
• 2-3 years in admissions and recruitment, preferably in a graduate or health professions capacity.
• Marketing, communications, prior CRM experience, and public relations experience.

Typical Physical Demands & Working Conditions

• Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.
• Light lifting, typing, answering phones, working in a very fast-paced environment. Typical office environment.

EOE, including Disability/Vets