What are the responsibilities and job description for the Senior Business Process Analyst With Sales CRM Implementation position at Rootshell Enterprise Technologies Inc.?
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Senior Business Process Analyst – Sales CRM Implementation for one of our client, Please share your resume with current location & full contact info
Job Title: Senior Business Process Analyst – Sales CRM Implementation
Location: :Valley Forge, PA (Hybrid- 4 days onsite and 1 day remote)
Job description
- Lead the design and implementation of streamlined sales processes for a new CRM platform, including lead management, opportunity tracking, and quote management.
- Conduct business discovery sessions and workshops to gather, analyze, and document business and functional requirements.
- Develop process maps, workflows, business requirements documentation, and functional test scenarios.
- Drive a fit-to-standard approach by leveraging out-of-the-box CRM capabilities and minimizing unnecessary customizations.
- Challenge existing business processes, identify inefficiencies, and recommend process improvements and simplification opportunities.
- Collaborate with business stakeholders, IT architects, developers, and technical teams to define CRM solutions and integration requirements with SAP, digital platforms, and BI/Qlik.
- Manage multiple project priorities in a hybrid Agile/Waterfall environment while ensuring stakeholder alignment and timely delivery.
- Utilize Microsoft Visio, Excel, PowerPoint, Teams, and Azure DevOps for process documentation, collaboration, and project/backlog management.
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
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