Practice Operations Assistant

Practice Operations Assistant

We’re a growing physical therapy practice looking for an organised, dependable person to help keep the clinic running smoothly and make sure patients receive a welcoming, responsive experience.

You’ll work directly with Jonathan, the practice owner, taking ownership of the day-to-day administration that allows him to focus on patient care and developing the business. This role suits someone who enjoys clear expectations, follows through on commitments and takes satisfaction in getting the details right.

You’ll answer calls and respond to enquiries, schedule appointments, manage cancellations and help fill available spaces. You’ll also keep patient and referring-provider information organised, process incoming faxes, track required paperwork and help maintain a clean, welcoming clinic.

As you become familiar with the practice, you’ll help publish prepared social media posts and blogs, upload patient guides to the website and coordinate outreach to local gyms, studios and healthcare providers.

We work best with clear tasks, agreed deadlines and straightforward communication. You’ll be comfortable keeping an updated task list, confirming when work is complete and flagging anything that needs clarification or is likely to be delayed. You won’t be expected to guess what’s needed, but you will be expected to ask questions and follow things through.

You should be confident speaking with patients, comfortable learning scheduling and office software, attentive to detail and able to handle confidential information appropriately. Experience in a healthcare or service business would be helpful.

Location and Schedule

This position is in the Rittenhouse/Center City area.

As the practice grows into a dedicated space, the position is expected to become more regularly in-person.The role is approximately 20–25 hours per week. Weekday availability and timely handling of patient communication are essential. Specific hours can be discussed with the right candidate.

Pay and Benefits

$24–$27 per hour, based on relevant experience and demonstrated ability to independently manage patient communication, scheduling, and clinic operations.

Part-time W-2 position.

Paid time off: five paid sick/personal days and five paid vacation days annually, prorated based on hours worked; vacation begins after a 90-day introductory period.

Paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day when they fall on a regularly scheduled workday.

No health-insurance benefit is currently offered.

Opportunity to grow with a thoughtful, patient-centered practice as its operations and physical space expand.

To apply, send your CV and a short introduction explaining why this role appeals to you. Please include an example of how you’ve kept a busy diary organised or made an administrative process run more smoothly.

Pay: $24.00 - $27.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $24 - $27