Office Specialist - Medical Office

Job Overview
We are seeking a detail-oriented, two energetic Part-Time or one Full-Time Medical Office Specialist(s) to join our team in a fast-paced and growing Primary Care clinic. The ideal candidate will be the first point of contact at the front desk, providing a warm welcoming experience for our patients while addressing their concerns and requests by answering a multi-line phone system, scheduling/confirming appointments, scanning documents, and verifying insurance. This entry-level position plays a crucial role in ensuring the smooth operation of our office environment. This position requires strong organizational skills, proficiency in typing, operation of a computer, and excellent communication abilities. The perfect candidate will be a flexible problem-solving seeker, have strong attention to detail, the ability to multi-task with accuracy, be willing to learn in a fast-paced environment.

Minimum Qualifications

• Minimum of High School Diploma or equivalent
• Experience in a medical office or similar, preferred
• Some commercial and/or Government Health Insurance knowledge, preferred
• Part-time: Must be able to work August 2026 - May 2027 on Tuesdays/Thursdays 8am-5pm, one-to-two Fridays 9am-12pm, with occasional Monday or Wednesday afternoons, if needed.
• Full-time: Must be available to work Monday - Thursdays 8am-5pm, with 1-2 Friday mornings, 9am-12pm
• Ability to work well with others and under pressure
• Computer proficiency; knowledge of Microsoft Office
• Strong communication, written, interpersonal and organizational skills
• Ability to articulate and communicate effectively in person, in email and on the phone
• Ability to maintain confidentiality

Essential Functions of Position:

• Prepare each patient’s check in forms and verify insurance the day prior to the scheduled appointment.
• Patient Check-in/Check out: Greet patients professionally, update demographic, insurance and guarantor information, and manage patient flow to minimize wait times.
• Phone Management: Answer multi-line phones to triage inquiries, take messages with high accuracy, communicate with clinical staff, and return patient's calls.
• Scheduling: Schedule, cancel, reschedule appointments. Confirm patient appointments prior to the scheduled appointment date using EMR software.
• Administrative Support: Scan documents and insurance cards, manage faxes, incoming patient emails, complete medical records requests and invoices, distribution of mail, verifying/updating patient's insurance, and other daily clerical tasks as specified by the office manager, while maintaining patient records in compliance with HIPAA regulations.
• Financial Tasks: Collect and accurately apply patient's co-payments, co-insurance, deductibles, and patient balances at time of service, and balance daily cash drawers.
• Clinical Liaison: Work closely with medical assistants and providers to ensure accurate information, clinic flow, and assisting with patient requests.
• Environment Maintenance: Ensure the front desk area is clean and sanitized, organized, and professional.

Benefits

• Full-time: Paid-time off (PTO)/Holiday
• Full-time: Health Benefit Payment
• Full-time: Work-Life Balance: Stable Monday - Friday schedule
• Guaranteed weekends off
• On job, paid training
• Holiday Office Closures: Memorial Day, July 4th, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve & Day, New Years Eve & Day
• Opportunities for advancement

If you are passionate about contributing to a healthcare team and possess the required skills, we encourage you to apply for this exciting opportunity as a Medical Office Specialist.

Pay: $15.50 - $17.00 per hour

Application Question(s):

• Do you have any previously scheduled commitments or time off that would need to be accommodated if you were to join our team?
• What is your anticipated start date?
• The perfect candidate is an individual who is highly organized, detailed oriented, an and a multi-tasker in face paced environment. This position is at a small but growing family practice and will require a candidate to have problem-solving, computer, and other effective communication skills. Please acknowledge these preferred skills by answering “Yes”, if you would like to continue applying
• Are you applying for part-time?

If yes, Are you applying for Full-time or Part-time, are you available to work Tuesdays and Wednesdays 8am-5pm, with occasional Friday mornings 9am-12pm?

Ability to Commute:

• Tallahassee, FL 32312 (Required)

Work Location: In person

Salary : $16 - $17