What are the responsibilities and job description for the Receptionist/Salon Assistant position at Roosters Men's Grooming Center?
Roosters Men’s Grooming Center
Salon Assistant/Front Desk Assistant – Role Description
The Salon Assistant/Front Desk Assistant is a crucial piece of the superior experience our clients expect at Roosters Men’s Grooming Center. This role is also crucial to ensuring the stress on the staff remains low and productivity remains high.
Role Responsibilities include:
- Greet all customers who walk through the door and make them feel welcome
- Work the phone/check voicemail/make callbacks asap
- Utilizing computer software to:
o Book appointments (and process as requests when applicable)
o Check customers in (change status to Servicing when applicable)
o Check customers out via cash or credit card transactions
o Correctly process multi-tickets and apply multi-ticket tips accurately
o Process discounts properly
o Gift card processing
- Assisting staff with shared salon duties such as:
o Keeping towel warmers full
o Helping process towels in laundry
o Keeping all areas of our workplace clean (waiting area, front desk area, water/coffee area, dispensary)
- Cash handling, drawer closing & balancing
Characteristics of a successful candidate include:
- Reliable and punctual
- Positive, upbeat and outgoing – in person and on the phone
- Team player
- Organized
- Calm under stress
- Helpful and willing to pitch in
- Problem solver
- Humble and willing to ask for help when uncertain
- Professional appearance
This is a great opportunity for a someone licensed who is looking to eventually get behind the chair.
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively “Regis”). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.