Patient Coordinator Roos Orthodontics

Description:We’re looking for a friendly, organized, and detail-oriented Patient Coordinator to join our orthodontic team! This position is perfect for someone who enjoys working directly with patients, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.Responsibilities:Greet and welcome patients with a positive, professional attitudeManage check-in and check-out processes efficientlySchedule and confirm patient appointmentsAnswer phone calls, emails, and patient inquiries in a timely and friendly mannerVerify and update patient information and insurance detailsCollect payments and provide accurate receiptsCoordinate with the clinical team to ensure smooth patient flow throughout the dayMaintain a clean and organized front desk areaAssist with administrative tasks as neededQualifications:Previous experience in a dental or orthodontic office preferredExcellent communication and customer service skillsStrong attention to detail and organizational skillsAbility to multitask and stay calm under pressureProficiency in dental/ortho software (such as Dolphin, Ortho2, or Cloud 9) is a plusReliable, punctual, and team-oriented attitudeWhy You’ll Love Working Here:Supportive and fun team environmentOpportunity to help patients feel confident in their smilesCompetitive pay and benefits packageRoom for growth within a thriving orthodontic practice#SDBJOBSRequirements: