What are the responsibilities and job description for the Host position at ROOP Chicago?
You are the first interaction that guests have with us when they walk into the restaurant and we are looking for friendly teammates that can provide a warm welcome to all of our guests.
The host also manages the entire flow of the restaurant which in turn impacts the level of service and experience the guest receives.
Duties Include:
- Can confidently manage the flow of tables to ensure guests are seated on time. (RESY)
- Balance tables between servers so they can provide the best experience to guests
- Communicate with the team and make sure birthdays, anniversaries and special requests are taken care of.
- Maintain a friendly and calm attitude
- Seat guests at their tables in a friendly manner
- Answer the phone and return voicemails
- Keep the host stand clean and presentable at all times
- Manage To-go orders and ensure the right orders are handed to guests in a friendly manner
- Assist with bussing/turning tables to ensure guests are seated on time
- Know the menu and all restaurant policies so you can properly answer questions that guests may have in person or on the phone
- Punch in to go orders for walk-in guests
Salary : $20