What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Rookies Quantities?
Receptionist & Shipping Coordinator
Location: East BrunswickArea, NJ
Position Type: Full-Time or Part-Time
Position Summary
The Receptionist & Shipping Coordinator will serve as a key member of our team by handling customer inquiries, assisting with administrative tasks, and ensuring orders are processed and shipped accurately and efficiently.
Responsibilities
Reception & Customer Service
- Answer phone calls, emails, and customer inquiries
- Assist customers with order questions and tracking information
- Respond to marketplace messages in a professional manner
- Maintain organized records and customer information
- Support daily office operations and administrative tasks
Shipping & Fulfillment
- Pick, pack, and ship customer orders
- Print shipping labels and organize outgoing shipments
- Verify order accuracy before shipment
- Track and resolve shipping issues when necessary
- Maintain inventory organization and shipping supplies
- Assist with receiving and processing inventory
General Office Duties
- Data entry and record keeping
- Filing and organization
- Assist management with special projects as needed
- Help maintain a clean and organized workspace
Qualifications
- Strong organizational skills and attention to detail
- Reliable and punctual
- Comfortable using computers and online platforms
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Ability to lift and move packages up to 40 pounds
- Previous shipping, warehouse, administrative, or customer service experience is preferred but not required
Preferred Experience
- USPS, UPS, and FedEx shipping systems
- Microsoft Office and Google Workspace
- Sports cards or collectibles knowledge is a plus
Compensation
- Competitive hourly pay based on experience
- Growth opportunities
To Apply
Please submit:
- Resume
- Brief summary of your work experience
- Availability (days and hours)
- Why you would be a good fit
Apply today to join our team.
Pay: $20.00 per hour
Work Location: In person
Salary : $20