What are the responsibilities and job description for the Pet Supplies Sales Associate position at Roo's Holistic Pet Supplies?
Full-Time Sales Associate
Roo's Holistic Pet Supplies - Shelbyville, KY
About Us:
Roo's Holistic Pet Supplies is a growing, community-focused pet wellness retailer dedicated to providing the highest quality holistic pet products and education to our customers. Our Kentucky location offers a welcoming environment where pet parents can find the best natural solutions for their furry family members. We are dedicated to the training and growth of our store and our staff team, providing a friendly, supportive, and positive work environment. We do not have turnover very often and are looking for someone that wants to learn and grow in the pet industry.
Position Overview:
We're seeking a dedicated and pet-passionate Sales Associate to join our Kentucky team. This role offers the perfect blend of customer service, pet care education, and retail operations management. We are looking for a customer focussed, friendly, extroverted individual who will thrive with customer interactions.
Open Hours:
- Monday, Tuesday, Thursday, Friday, Saturday: 11 AM - 6:30 PM
- Sunday: 11 AM - 3 PM
- Wednesday: Closed
- Full-time position (35-40 hours per week)
- Part-time will be considered
Compensation:
- $16-$18 per hour, based on experience and training
- Paid Time Off for Full-Time
- Employee discounts
- Opportunity for growth in a expanding company
Key Responsibilities:
- Provide exceptional customer service and educated product recommendations. NO PRIOR KNOWLEDGE EXPECTED. We provide training.
- Operate point-of-sale system and process transactions
- Manage store operations independently during scheduled shifts
- Maintain store organization, cleanliness, and product displays
- Handle inventory management, including:
* Receiving and stocking merchandise
* Tracking expiration dates
* Managing inventory counts
* Updating product information in spreadsheets
- Assist customers with product selection and pet nutrition guidance
- Participate in ongoing product education and training
Required Qualifications:
- Physical ability to lift and move pet food bags and supplies (up to 40 lbs)
- Strong attention to detail and organizational skills
- Proficiency with computers and spreadsheet applications
- Excellent communication and customer service skills
- Ability to work independently and make sound decisions
- Reliable transportation and consistent attendance record
Ideal Candidate Will Have:
- Genuine interest in pet health and nutrition
- Previous retail or customer service experience
- Eagerness to learn about holistic pet care
- Professional approach to work
- Demonstrated reliability and responsibility
- Strong problem-solving abilities
- Proven track record of dependability
- Empathetic and customer-focused mindset
What We Offer:
- Consistent weekly schedule
- Supportive, positive work environment
- Opportunity to help pets and their owners live healthier lives
- Professional development and product knowledge training
- Being part of a growing, community-focused business
Equal Opportunity Employer
Pay: $16.00 - $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $18