What are the responsibilities and job description for the Field Technician position at Ronco?
We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.
We are seeking a highly motivated Field Technician in our Summerville, South Carolina market to perform various technical duties in support of education and healthcare communications systems. In this role, you will be responsible for installing, supporting, maintaining, and troubleshooting electronic communications systems.
Accountabilities
Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.
Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion.
Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun.
Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.
Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test.
Equal Opportunity Employer: Ronco is an Equal Opportunity Employer.
We are seeking a highly motivated Field Technician in our Summerville, South Carolina market to perform various technical duties in support of education and healthcare communications systems. In this role, you will be responsible for installing, supporting, maintaining, and troubleshooting electronic communications systems.
Accountabilities
- Perform and coordinate changes in programming, troubleshooting, and maintenance of systems.
- Complete assigned project tasks and associated documentation in a timely manner.
- Terminate cabling at the head end rack and other field locations.
- Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation.
- Communicate project progress/changes to customers, the Company, and technical staff.
- Assist in coordinating the shipping of project equipment.
- Provide training to customers or end-user personnel on the operation and maintenance of systems.
- Provide effective “on-call” support.
- Attend job-related training, as offered by the Company as well as self-driven learning efforts.
- Acquire technical certifications as needed for the job.
- Associate’s degree or equivalent relevant work experience.
- Minimum of 2 years of related work experience with low-voltage, critical communication, or A/V systems.
- Ability to read schematics and interpret signal flow through circuits.
- Functional understanding of IT-related technologies.
- Experience using basic hand tools and multi-meters.
- Ability to read and interpret blueprints.
- Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
- Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
- Excellent written and verbal communication skills to effectively express ideas and information.
- Ability to thrive both independently and in a team environment.
- A high level of commitment to customer satisfaction.
- Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
- Ability to follow policies, processes and procedures.
- Effective use of Microsoft 365 suite of products.
- Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
- Maintain industry-recognized technology credential(s).
- Maintain a clean driving record.
Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.
Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion.
Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun.
Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.
Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test.
Equal Opportunity Employer: Ronco is an Equal Opportunity Employer.
