What are the responsibilities and job description for the Service Advisor position at Ron Hoover?
Service Advisor – RV & Marine Service
Are you a problem solver with a passion for customer service? Do you thrive in a fast-paced environment? Ron Hoover RV & Marine Centers is looking for a Service Advisor to join our Service Team. This role is ideal for someone who enjoys working with customers, staying organized, and keeping RV and Marine service work moving smoothly from check-in to completion.
What You Will Do
- Serve as the primary point of contact for customers seeking RV and Marine service
- Greet customers, listen to concerns, and accurately document service needs
- Open and manage repair orders, including estimates, approvals, and timelines
- Communicate regularly with technicians to keep work flowing efficiently
- Provide clear, professional updates to customers throughout the service process
- Assist with follow-ups and resolution of customer questions or concerns
- Maintain accurate service documentation and records
What We Are Looking For
- Strong communication and customer service skills
- Ability to manage multiple priorities in a fast-paced service environment
- Organized, detail-oriented, and dependable
- Comfortable working with both customers and technicians
- Previous service advisor, automotive, RV, or marine experience is preferred, but not required
What We Offer
- Ability to earn $55,000 in total annual compensation, including monthly bonus
- Benefits package including medical, dental, vision, and more
- A team environment with clear expectations and support
- Opportunities for growth and advancement
If you enjoy helping customers and being part of a service team that supports both RV and Marine customers, we would like to hear from you.
Ron Hoover RV & Marine Centers is an Equal Opportunity Employer.
Salary : $55,000