What are the responsibilities and job description for the Salon Experience Coordinator position at Ron Carlos Salon?
Ron Carlos Salon | Knightdale / Wendell, NC
Ron Carlos Salon is looking for a warm, organized, hospitality-driven Salon Coordinator to help create an exceptional experience for every guest who walks through our doors.
At RCS, we believe beauty services should feel personal, elevated, and welcoming. Our salon is built on a team culture where professionals support each other and take pride in doing the small things extraordinarily well.
The Salon Coordinator plays a key role in making that happen.
This position is perfect for someone who loves people, thrives in a fast-paced environment, and enjoys keeping things organized behind the scenes while creating a polished front-of-house experience.
Position Overview
The Salon Coordinator is responsible for guest experience, front desk operations, and supporting the service team to ensure the salon runs smoothly throughout the day.
You will be the first and last impression of the salon, helping guests feel welcomed, cared for, and confident they are in great hands.
Key Responsibilities
Guest Experience
- Welcome and check in guests with warmth and professionalism
- Offer beverages and ensure guests feel comfortable during their visit
- Manage check-out and rebooking with attention to detail
- Educate guests on services, promotions, and retail recommendations
- Maintain a calm and polished experience even during busy times
Scheduling & Coordination
- Manage salon scheduling and appointment flow
- Support stylists with booking optimization and service timing
- Assist with confirming appointments and managing waitlists
- Communicate clearly with the service team throughout the day
Salon Operations
- Maintain front desk organization and cleanliness
- Assist with retail displays and product inventory
- Support social media content when needed
- Assist with promotions, events, and salon campaigns
- Ensure the guest area stays clean, stocked, and inviting
Team Support
- Help service providers stay on schedule
- Support with laundry, dishes, and light cleaning when needed
- Assist with preparation for events or busy days
Ideal Candidate
We are looking for someone who is:
- Naturally warm and welcoming
- Highly organized and detail oriented
- Comfortable multi-tasking in a fast-paced environment
- Passionate about beauty, wellness, and hospitality
- A strong communicator and team player
- Reliable, professional, and proactive
Experience in salon, spa, retail, or hospitality is preferred but not required.
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Schedule
We are ideally looking for someone available:
- 20-30 hours per week
- Some evening availability
- Occasional Saturdays
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17