CareSync Core Team Lead

Rome Health is seeking experienced operational leaders to serve as EMR Core Team Leads in support of the organization's transition to the MEDITECH Electronic Medical Record (EMR) system.

Core Team Leads will serve as departmental subject matter experts and key representatives throughout the EMR implementation lifecycle. These individuals will partner with MEDITECH, Rome Health leadership, project teams, application analysts, and operational stakeholders to ensure that departmental workflows, requirements, and operational needs are successfully represented within the new system.

Core Team Leads will support workflow design, decision-making, testing, training, change management, and go-live readiness activities. They will help ensure MEDITECH best practice workflows are evaluated and appropriately adopted while identifying opportunities to improve departmental efficiency and patient care delivery.

Essential Job Functions

• Serve as the primary departmental representative and subject matter expert throughout the MEDITECH implementation.
• Work closely with other Application Team Leaders and Core Team Leads to understand integrated processes and operational impacts across departments.
• Develop a strong understanding of MEDITECH best practice workflows and evaluate how they align with departmental operations.
• Identify workflow gaps and collaborate with project teams to determine appropriate solutions.
• Ensure decision documentation is completed when deviations from MEDITECH best practices are required.
• Support communication and management of change related to departmental workflow changes and system adoption.
• Review, validate, and assist with testing of third-party interfaces, forms, reports, and claims.
• Participate in data conversion activities, including mapping, testing, and validation as needed.
• Review current departmental reporting needs and evaluate existing internal and external reports to determine future-state requirements.
• Develop testing scenarios to support unit testing, integrated testing, and future system update testing.
• Participate in validation of workflows, system functionality, and operational processes.
• Develop and support departmental super user and end-user training plans.
• Assist with training preparation, user readiness activities, and adoption of new workflows.
• Participate in transition planning from legacy systems to the MEDITECH EMR, including:
  • Cutover planning
  • Resource scheduling
  • Department readiness activities
  • Go-live support planning
• Collaborate with operational leaders to communicate departmental needs, concerns, and implementation requirements.
• Identify opportunities for workflow optimization and continuous improvement following implementation.
• Support successful adoption of the new EMR system within assigned departments.

Minimum Qualifications

• Thorough understanding of departmental policies, procedures, workflows, and hospital operational processes.
• Understanding of how departmental activities integrate with other hospital services and workflows.
• Demonstrated ability to collaborate effectively with leaders, peers, and multidisciplinary teams.
• Interest in healthcare technology and enthusiasm for using the EMR system to improve departmental and interdepartmental efficiency.
• Strong communication skills, including the ability to listen, collaborate, and effectively communicate change.
• Well-organized with the ability to manage multiple priorities, meet deadlines, and support project activities.
• Ability to positively influence and motivate colleagues without direct supervisory authority.
• Ability to support organizational goals while representing departmental needs and priorities.

Core Work Assignments

MIS (Management Information Systems)/CMS (Corporate Management Software) specific areas of responsibility would include:

MIS:

• Leading and coordinating all access and provisioning for end-users of Expanse.
• They need to work with all teams to map out access to the breadth of applications and work with Department Heads in identifying and confirming the access required for each role in their departments.
• Each application team will build access groups for the specific functionality of their module. These access groups will be assigned as appropriate to enable access to EHR functions required to carry out jobs.
• MIS Lead will create a mapping and tracking tool and role-based template to use when creating individual users. These templates may be role based by title, department or job code.
• Maintain dictionaries at the Universe level for Printers, Devices and Printer Lists
• Run security audits
• Monitor Background jobs and connections to ensure issues are identified and resolved quickly.

CMS:

• In collaboration with Core Team Leads and MEDITECH Specialists, coordinate the application of CMS settings to meet the build, standardization and customization needs of Rome Health starting with MEDITECH's suggested settings and modifying as required.
• They will monitor the propagation queues of dictionary items moving from Standards ring to Target ring and work with Team Leads to remediate issues to ensure propagation.

About Rome Health

Rome Health is a trusted healthcare provider with a long-standing commitment to serving our community with compassion, quality, and integrity. As one of Newsweek's Greatest Midsize Workplaces in Health Care (2026) with deep roots in the region and a strong history of clinical excellence, we provide reliable, patient-centered care across a wide range of services. Our culture is built on teamwork, respect, and accountability, and many employees build long, meaningful careers here-reflecting the stability and supportive environment we offer. We are equally committed to the future, investing in employee growth, development, and career advancement.