Data Scientist (AI)

About Topline Pro

We’re building AI-powered Shopify for service professionals. We empower service pros (e.g., roofers, landscapers, painters, cleaners) to acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 40 , including VP of Engineering, Goss Nuzzo-Jones , with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the Top 50 Tech Companies building for SMBs in both 2023 and 2024 .

We're backed by leading investors including Y Combinator and Forerunner Ventures (Series A 2023) with several years of runway, and we’ve experienced rapid growth in the past year.

About the Role

We’re hiring an AI Data Scientist to join the team here in Boston, which provides an opportunity to have a significant impact on the product. Come help us scale to the next level!

You will have the opportunity to make a huge impact on a small yet growing team and culture. Our Engineering organization currently operates in three Agile pods. In this role, you will work within one of those pods, reporting to the VP of Engineering.

What you'll do

• Enhance AI Agent and Chat Capabilities – Develop AI-powered assistants that help our customers run their small businesses
• Deploy & Scale AI Features – Build infrastructure and pipelines to support real-time AI interactions in a production environment
• Experiment & Iterate – Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback
• Work closely with our engineering, product and operations leaders, contributing strategically and playing a key role in the product development process

What we're looking for

What we offer

90,000 - $150,000 a year

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Salary : $90,000 - $150,000