Employee Relations Manager

POSITION OVERVIEW 

The Human Resources Employee Relations Manager (ER Manager) works closely with the Chief Human Resources Officer (CHRO) and the HR Field Representative on all day-to-day HR matters. The ER Manager provides HR consultation, support, and resources to the Parishes, Schools, and Academies, particularly on complex or sensitive employee relations matters.

The ER Manager will serve as a bridge between management and employees and provide counsel to all levels of leadership including religious clergy regarding employee relations matters and practices. This role involves conducting internal investigations including interviewing relevant parties, gathering documentation and articulating findings. This role ensures compliance with employment laws, and promotes positive employee engagement throughout the Parishes, Schools, and Academies.

DUTIES AND RESPONSIBILITIES

·      Facilitate discussions with employees and between managers and employees to resolve disputes.

·      Provide coaching and support to managers on handling difficult employee situations.

·      Facilitate communication and negotiation to resolve conflicts in a fair and timely manner.

·      Conduct timely and thorough investigations of complaints involving harassment, misconduct, or policy

violations.

·      Review requests from current /former employees seeking redress through the Diocesan Mediation process.

Forward requests for mediation to the Secretary for the Diocesan Board of Mediation and Arbitration.

·      Provide guidance to managers on appropriate disciplinary actions for all performance and policy violations in

accordance with company policies and labor laws. 

·      Facilitate employee disciplinary meetings and terminations.

·      Assist in the development and implementation of personnel policies, ensuring consistency and legal compliance.

·      Stay abreast of HR best practices and changes in employment legislation.

·      Advise the CHRO, HR Director and management on compliance requirements and ensure compliance measures

are in place to minimize legal risks.

·      Work collaboratively with legal counsel as needed.

·      Conduct surveys and feedback sessions to identify opportunities for improving HR operations.

·      Analyze ER data to identify trends, patterns, and areas for improvement. Present findings to the CHRO.

·      Develop and maintain dashboards and reports that track key ER metrics.

·      Work collaboratively with the Training Coordinator for HR related training and compliance programs.

·      Stay current on industry trends and best practices in ER and incorporate them into training materials.

·      Other duties and special projects as assigned by the CHRO.

EDUCATION AND EXPERIENCE

·      Bachelor's Degree is required, preferably in Human Resources or related field.

·      Minimum of five (5) years of Human Resources experience, including generalist and/or employee relations

experience.

·      Demonstrative experience investigating employee complaints and managing employee relations matters.

·      Supervisory experience preferred.

·      Bilingual (English/Spanish) a plus.

REQUIRED SKILLS AND ABILITIES

·      Valid driver’s license and dependable vehicle required for local business travel.

·      Ability to travel within the geographic boundaries of the Diocese of Brooklyn, primarily Brooklyn and Queens.

·      Proficiency in Microsoft Office Suite; experience with HRIS a plus.

·      Comfortable using virtual communication tools (e.g., Zoom, Teams) for remote meetings and trainings.

·      Knowledge of employment laws, regulations and best practices, including Title VII, ADA, FMLA, and ADEA, EEOC,

and wage and hour regulations.

·      Strong understanding of investigation process, documentation, and conflict resolution.

·      Excellent verbal and written communication skills, and able to clearly and succinctly recap complex matters (like

internal investigations) in summary memos or reports.

·      Excellent interpersonal skills with a patient and amiable personality.

·      Strong attention to detail and the ability to analyze situations quickly and objectively and recommend a proper

course of action.

·      Must possess a sense of urgency, take initiative, be a self-starter, and be comfortable working independently and

as part of a team.

·      Demonstrated ability to facilitate collaborative solutions to problems.

·      Strong presentation, organizational and time management abilities.

·      Initiative, resourcefulness, flexibility, a positive sense of humor.

·      Good judgment, integrity, and the ability to practice active listening with sensitivity to others.

·      Ability to establish good working relationships with the HR team, organizational leaders and religious clergy.

·      Ability to show initiative and remain positive in the face of significant challenges and obstacles.

·      Challenging the status quo and proactively identifying process improvements.

·      Ability to treat confidential information with appropriate discretion.

·      Support the Diocese’s mission and uphold its ethical and moral standards in all professional activities.

·      A practicing Roman Catholic in good standing and in-depth knowledge of the doctrines, teachings, and

traditions of the Roman Catholic Church, preferred.

Interested candidates, please send your cover letter and resume to: https://www.paycomonline.net/v4/ats/web.php/portal/793E90CC50108D35FB44A1FB727A040A/career-page 

Please include “Employee Relations Manager” in the subject line of your email.