Finance & Insurance Manager

JOB DUTIES (with %): Note: Indicate with an asterisk (*) any duties which are not essential to the position.

1. Primary Responsibilities – 50%

· Process all retail sales through our accounting department as soon as they are received and completed, no longer than twenty-four (24) hours before processing.

· Attempt to sell all products provided by the dealership to our customers. Work closely with our sales staff to solicit their cooperation in proper customer turnover and deal processing. Dealership requires 100% turnover to the Finance Department.

· Meet or exceed our budgeted per car F&I average income levels, before chargebacks.

· Continue to develop our dealership relationship with the various lending institutions with which we do business.

· Check all paperwork for correct title, lien information, taxes, etc. prior to submitting to our Accounting Department.

· Provide weekly F&I reports to the Management Team and the President. Meet with the Management Team weekly to review F&I progress.

· Monitor daily, through our F&I evaluation forms and processes, how each Sales Consultant is performing in this area.

· Review salesperson’s performance individually with all sales consultants after each sale to identify strengths and weaknesses and keep the sales team focused on selling and F&I turnover.

· Actively promote new & used car leasing. Leasing will be made a viable option for each transaction.

2. Secondary Responsibilities – 40%

· Acquire or maintain licenses for selling insurance.

· Check the daily sales logbook in order to stay up to date on current vehicle sales. Monitor customers who have not been turned over to F&I, and request information from the Sales Consultant in order to properly handle that customer by phone or in person, if possible.

· Live F&I turnover is desirable for the most efficient F&I results. Monitor and advise the Management Team of phone turnovers versus in-house turnovers, when submitting your daily F&I report.

· Follow up on collection of Buy Here, Pay Here contracts, when the payments are not made on schedule.

3. Quality – 10%

· Personally commit to quality in all aspects of work. Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement. Participate on teams to research, measure and correct problems and to strive for process improvement. Communicate, exemplify and implement the Company’s Mission Statement, Vision Statement, Values, and Philosophy.

· Attend at least ten (10) hours of Quality Training. 

PREREQUISITE EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES &/OR COMPETENCIES: 

1. Minimum of five (5) years prior new car dealership floor sales or F&I sales experience. 

2. Past job experience must confirm a high level of energy and communication as well as the ability to work in a fast paced and detail oriented style of leadership.

3. Some college experience is required and a degree in business is highly preferred.

4. Must possess the ability to speak well in both one-on-one and small group presentation settings.

5. Must possess or acquire and maintain a license to sell insurance in the state of Indiana. 

6. Must have a thorough knowledge of customer service excellence and be able to deal effectively with customers in all situations.

7. Must possess expert knowledge of the new car dealership sales industry.