What are the responsibilities and job description for the Waitstaff/Server position at roma italian?
Overview
Join our vibrant team as a Server, where your energy and hospitality skills will create memorable dining experiences for our guests. In this dynamic role, you will serve food and beverages with enthusiasm, ensure guest satisfaction, and uphold the highest standards of food safety and service. Your culinary knowledge and customer service expertise will help foster a welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to develop your skills in a fast-paced, lively environment dedicated to excellence.
Duties
- Greet guests warmly and present menus confidently, providing detailed descriptions of dishes and beverages to enhance their dining experience
- Take accurate food and beverage orders using POS (Point of Sale) systems such as Aloha POS, Micros POS, or OpenTable, ensuring all special requests are noted and fulfilled
- Serve food and drinks efficiently while maintaining a lively, engaging presence at the table
- Process cash and card transactions accurately, including sales transaction processing and handling tips with professionalism
- Upsell menu items like cocktails, wines, or desserts to maximize sales opportunities while ensuring guest satisfaction
- Maintain cleanliness and sanitation standards by bussing tables promptly and assisting with food handling and preparation when needed
- Collaborate with kitchen staff to ensure timely delivery of orders and resolve any guest concerns swiftly to foster positive guest relations
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or high-volume settings
- Strong knowledge of POS systems such as Aloha POS, Micros POS, or OpenTable for efficient order processing and sales transactions
- Excellent customer service skills with the ability to engage guests warmly and handle inquiries professionally
- Knowledge of wine, spirits, cocktail preparation, and beverage service to enhance guest experiences through upselling
- Ability to manage time effectively during busy hours while maintaining attention to detail in order accuracy and cleanliness
- Basic math skills for processing payments accurately and managing cash handling responsibilities
- Familiarity with food safety protocols, sanitation standards, and proper food handling procedures to ensure guest safety and compliance
Join us if you’re passionate about hospitality, eager to develop your culinary and service skills, and ready to deliver exceptional experiences that keep guests coming back!
Pay: $15.00 per hour
Work Location: In person
Salary : $15