Demo

Optician

Rolling Hills Eyecare
Pullman, WA Full Time
POSTED ON 8/12/2026
AVAILABLE BEFORE 12/10/2026

REQUIRED: To be considered, you must include a cover letter. Applications without a custom cover letter will be automatically declined.

Company Overview
Rolling Hills Eyecare is a dedicated optometric practice committed to providing exceptional eye care and vision services. We prioritize patient comfort and professional excellence in a welcoming environment.

About the Role: We are seeking an outgoing, professional, and multitask-oriented individual to join our eye care practice. This is a dynamic "hybrid" role designed for someone who enjoys variety and interacting with patients at every stage of their visit.

As a Patient Care Specialist, you are the face of the clinic. You will be fully cross-trained to "float" between the front office, the optical, and the clinical pre-testing room.

Key Responsibilities:

  • Optical Styling & Dispensing: Guide patients through frame selection, lens options, and optical technology based on their prescription, lifestyle, and visual needs. Perform accurate measurements, final fittings, adjustments, and troubleshooting of eyewear. Experienced and/or licensed opticians are strongly encouraged to apply.
  • Patient Coordination: Welcome and assist patients, gather demographic and insurance information, verify benefits, and manage appointments and patient communication by phone and online portals.
  • Optical Sales & Patient Education: Provide knowledgeable, personalized recommendations on frames, lenses, coatings, and other optical products while creating an excellent patient experience.
  • Financial & Insurance Support: Accept payments, assist with insurance billing and coding, and help patients understand their optical and insurance benefits.
  • Clinical Support & Cross-Training: Depending on experience and interest, employees may cross-train in optometric technician responsibilities, including patient work-ups, pre-testing, diagnostic testing, and other clinical duties under the direction of our optometrists.

Requirements:

  • Licensed or experienced opticians are especially encouraged to apply. Candidates who are newer to the optical field but have a strong interest in learning and growing are also welcome to apply.
  • A professional resume and a thoughtful cover letter.
  • A genuine, caring personality with the ability to maintain accuracy in a fast-paced environment.
  • Ability to travel occasionally to our Colfax office.
  • Previous medical or optical experience is a plus, but we are willing to train the right candidate who is eager to grow.

REQUIRED: To be considered, you must include a cover letter. Applications without a custom cover letter will be automatically declined.

Pay: $18.00 - $24.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Application Question(s):

  • What is one specific detail about our office or this job posting that stood out to you as a reason to apply?

Work Location: In person

Salary : $18 - $24

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