What are the responsibilities and job description for the Front Desk Sales Associate position at Rolles Gracie Academy?
The Front Desk/Sales position at Rolles Gracie Academy plays a crucial role in providing exceptional customer service, administrative support, and lead management within the client management system. The main responsibilities of this position include:
- Calling leads and effectively encouraging them to sign up for an introductory class at the academy.
- Managing and organizing leads within the client management system for efficient follow-up and tracking.
- Greeting students and visitors with a warm and welcoming attitude.
- Answering phone calls in a professional manner and providing accurate information to callers.
- Assisting students, staff, and visitors with any inquiries or requests they may have.
- Maintaining a clean and organized front desk area.
Key Requirements:
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using basic office equipment and computer software.
- Prior experience in a similar role is preferred but not required.
Working Hours:
- This is a part-time position, including evenings and weekends to accommodate the academy's schedule.
If you are passionate about martial arts, customer service, lead management, and creating a positive experience for all academy members, we encourage you to apply for the Front Desk Manager position at Rolles Gracie Academy.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Salary : $17 - $20