Accounts Receivable

Join Roligo-Dental’s highly professional Finance Team in our Rochester hub.

We are seeking a detail-oriented, experienced Accounts Receivable (AR) professional to support our revenue cycle operations. Dental industry experience is a plus, but not required; however, prior healthcare insurance/billing experience is required.

Key Responsibilities:

• Follow up on insurance and patient aging accounts by proactively calling insurance companies and patients as needed to ensure timely payments.
• Verify and ensure accuracy of accounts, reconciling discrepancies and making necessary adjustments.
• Post all insurance and patient payments, accurately recording transactions in the practice management system.
• Send bi-monthly patient statements, ensuring that balances are correct and up to date.
• Communicate with patients regarding outstanding balances, setting up payment plans when appropriate.
• Submit insurance claims and follow up on unpaid or denied claims, working closely with insurance companies to resolve issues.
• Monitor and manage accounts for collections, sending overdue accounts to collections as needed.
• Reconcile accounts and generate AR reports, tracking collections, outstanding balances, and revenue trends.
• Work closely with the billing department and front office team to optimize financial workflows and improve revenue cycle efficiency.

Qualifications & Skills:

• Dental industry/Health Insurance experience is required – familiarity with dental billing, coding (CDT codes), and insurance terminology.
• Proven experience in AR, billing, or collections within a dental practice, DSO, or similar healthcare environment.
• Proficiency in dental practice management software (preferably CareStack).
• Strong knowledge of insurance verification, claim submission, and reimbursement processes.
• Ability to handle patient communications professionally and compassionately regarding financial matters.
• Excellent attention to detail and accuracy in managing financial transactions.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
• Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.

Location & Travel

This role is primarily based in our Geneseo, NY office, with occasional travel to our sister offices in Lakeville and Wayland, as needed.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Referral program

Experience:

• Accounts Receivable in Dental/Insurance: 1 year (Required)

Ability to Commute:

• Geneseo, NY 14454 (Required)

Ability to Relocate:

• Geneseo, NY 14454: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $26