What are the responsibilities and job description for the Technical Solutions Expert position at Roland Machinery Co?
Technical Solutions Expert (TSE)
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.
Responsibilities & Duties:
This candidate will manage the businesses grade control division. This will include coordinating grade control demonstrations with the internal sales force and communicating with the GPS manufacturer and Roland Machinery customer.
The candidate will also provide product support and training during demonstrations as well as after sale support and training. Additional responsibilities include managing the machine control product inventories, sales reporting, and machine control related rentals.
Qualifications & Skills:
- Exceptional communication skills – ability to effectively present technology information and train new users
- Ability to learn heavy equipment operation for the purpose of demonstration and training.
- Customer service oriented
- Knowledge of and experience with precision GPS products
- Experience with problem‐solving of technical issues
- Basic understanding of computer networks, systems, and software
- Basic understanding of Construction related principles
- Land/Construction Surveying knowledge with the ability to utilize Land/Construction Surveying equipment a plus
Benefits:
- Full time regular employees are offered:
- Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
- Flex spending account offered
- Dental and vision
- up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
- Paid time off, with additional 8 paid holidays
- Company Paid Life Insurance
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Salary : $60,000 - $135,000